Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The Service Clerk is responsible for supporting a Service Department sales and operational functions by working with internal employees and customers in a manner that reflects the company’s vision of working as “One Professional Team.” Depending on the location, the Service clerk will perform some or all of the functions listed below.

Pay rate: $16.80 - $26.46 per hour
Pay rate is dependent upon education & experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Prepares and enters orders
Approves invoices as required
Expedites back orders from Caterpillar as required
Enters and maintains expenses of work performed, where appropriate
Prepares miscellaneous reports and graphs as required
Assists in the distribution of computer generated reports and all daily mail
Maintains all work order fields, including detailed maintenance of notes, parts, labor, etc.
Files discrepancy claims with all vendors and insures accurate claim settlements
Prepares Caterpillar and management reports
Provides back-up support for answering Parts Department phones, forwarding the phone to the proper person, or entering a Parts order for the customer
Provides general clerical and staff support for Parts Management and Service Manager as required
Opens, tracks, and inputs data to work orders
Enters timecard data and submits weekly labor hours reports
Maintains records, logs, and files
Documents approval/disapproval of repairs
Enters, reconciles, and pays bills, including P-card and cash expenses
Reviews work in progress reports to assure jobs are open no longer than needed
Other administrative tasks as needed
Provides back-up for various inventory control procedures
Provides back-up support for other service department functions
Receives customer calls and walk in customers, obtaining all pertinent information needed to assist
Other duties as assigned by manager

Physical Demands & Competencies:

Standing, walking, talking, sitting, use of hands & hearing
Ability to kneel or squat
Ability to push or pull up to 50 pounds
Medium work that requires lifting and/or moving up to 47 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Basic knowledge of Microsoft Word and Excel
Safety & Product Knowledge

Required Education and Experience:

High School Diploma or GED
1-3 years administrative/clerical experience
1-3 years customer service experience

Work Environment:

Noise: Quiet
Indoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)