About The Role

The Franchise Business Consultant is responsible for working closely with franchisees to ensure a strong CULTURE through relationships and communication, actively drive new center DEVELOPMENT process, adoption of brand initiatives, unify standards and procedures across all centers in geographical areas, while driving FINANCIAL responsibility, unit economics and metrics that successfully elevate top and bottom-line.

A Day in the Life

Act as the primary support and business advisor to franchisees in assigned geographies and share best practices and challenges with other FBC’s
Challenges and inspires franchisees to achieve business results including operational KPIs and new center development goals
Drive influential outcomes through your ability to communicate an inspired vision to achieve business results
Ensure effective action planning through root cause analysis, creation and execution of action plan, and scheduled follow-ups that drive accountability to brand standards, driving top line increases and bottom line
Manage franchise compliance with the requirements and standards of the business
Assist franchisees with the growth initiatives and improving same store sales and minimum profitability
Provide recommendations to franchisees for improving the quality of day-to-day operations in their location
Prioritize time appropriately to have greater visibility with high performing franchisees
Consult with each franchisee on a regular basis to analyze business results, to identify root cause operational issues, target growth and improvement opportunities, and drive action planning. Utilizing internal platforms IE SMG, Franconnect and standard business reviews
Understand franchisees goals for success and growth through evaluation of margins, financial roadblocks, and environmental shifts
Manage upcoming renewal discussions and financial impacts
Additional duties as required

What Sets You Apart

Embodiment of team member strengths such as agility, capacity, and passion for the business
Strong relationship building and influencing skills as well as excellent problem resolution skills
Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
Ability to work independently and function well across many teams
Strong analytical skills
Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment
Proficient in Microsoft Word and Excel
Ability to travel overnight for franchisee and staff meetings/visits
Ability to work on evenings and weekends, as necessary, to meet business needs of franchisees
Ability to travel nationally throughout assigned region (50% monthly)

Education And Experience

5+ years of experience in a franchise organization supporting franchisee unit growth
Bachelor’s Degree or equivalent experience
Proven track record of driving revenue and profitability growth and of meeting operational goals and standards
Previous experience working remotely

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.