Convoso
Senior Manager of Site Reliability Engineering
Los Angeles, CA | $119K - $151K
- 51-200 employees
- Lead Generation, Software, Information Technology, Marketing, Cloud Computing, Computer Software, Telecommunications, Information Technology and Services, Marketing and Advertising, Customer Relationship Management
- Privately Held
- Founded: 2006
- Los Angeles, California
- Company Specialties:
predictive dialer software, call center software, hosted dialer, sales automation, contact center software, cloud-based call center solutions, text message marketing, hosted call center, SMS marketing, lead nurturing software, outbound call center software, omnichannel contact center software, TCPA compliance, and STIR/SHAKEN compliance
Company information
Convoso is the industry leader of omnichannel contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solution to help small business to enterprise-level outbound call centers convert leads faster and lower costs to drive greater profitability while supporting TCPA compliance. Customers experience tripled contact rates when they switch to Convoso. Among the powerful suite of tools and smart dialing strategies available to dialer admins to increase conversations are – ClearCallerID, to monitor blocked and flagged DIDs to swap them out before they impact KPIs – Fast and accurate voicemail detection capabilities – Automated list scrubbing for Do Not Call numbers – STIR/SHAKEN prepared with A-level attestation abilities – Advanced lead filters and skill based routing – Omnichannel outreach – Real time analytics with customizable dashboards – Superior recycle logic – Lead management automation Convoso's solution includes an advanced predictive dialer, as well as power, preview and progressive dialing modes to accommodate list and campaign needs.
