Inside Sales Representative - NSK Corporation

The Company

NSK is a global manufacturer of ball and roller bearings, linear motion technology, automotive components and steering systems with both domestic and overseas manufacturing capabilities. NSK also offers a full range of services including reconditioning, ball screw repair, product integration, application engineering and predictive & preventative maintenance and reliability services. NSK's products and solutions are everywhere where things are in motion - even under the toughest conditions. NSK's high-precision rolling bearings are used in wind turbines and machine tools, linear components are found in production lines, while automotive components are installed in the vehicles of almost every well-known automaker.

The Inside Sales Representative Role

This position is responsible for an assigned group of customer accounts. The responsibilities include handling request for quotations, order maintenance, expediting orders, and forecasting. Has a good working knowledge of ABS, ASPACS and NWINS as well as other related systems. Is customer focused and interfaces with customers and various departments to meet customer requirements. Must be capable of working under limited supervision.

Responsibilities

Receives and manages incoming customer phone calls from assigned customers as well as overflow calls for other inside sales representative's customers; responds to e-mails and faxes from customers in a timely manner.
Enters orders, prepares and sends sales quotes, monitors status of existing orders, expedites shipments and addresses any customer service or product issues.
Locates appropriate products either in the U.S., globally, or utilizes purchased products with modifications; collaborate with BCD, domestic plants, procurement and/or NSK Affiliates in other countries as necessary.
Demonstrates basic technical knowledge of bearing and linear products as well as NSK tools, bearing heaters and other purchased products. Able to interpret NSK nomenclature by using appropriate resources. Interchange bearing and linear products from competitor's part numbers. Offer product substitutions when appropriate. Knowledge of product modification options and when to offer. Work with engineering as needed to find the right product solutions.
Receives and processes orders, which may include working with other departments to have stock released, to have global stock transferred, or to order product.
Actively monitors and addresses lack of supply issues on open orders, including weekly monitoring of stock allocations and daily examination of shipping reservations.
Occasionally accompanies salespersons on sales calls involving travel.

Education and Experience

This job requires a minimum of a High School Diploma or Equivalent and 2 to 4 years of position-related experience; the preferred formal education is a Technical Diploma or Associate's Degree and 4 to 6 years of position-related experience.

Schedule Requirements

Because this position will be based out of Sante Fe Springs, CA, the required work hours will be 11:00-7:30 PM, for Michigan candidates. This position is hybrid, reporting to either Sante Fe Springs, CA or the Ann Arbor, MI headquarters twice a week. This is not a remote position.

Featured Benefits

Full medical, dental, and vision insurance offered
Matching 401(k)
Generous vacation and holidays
Life insurance
Growth opportunities

NSK is an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.

VEVRAA Federal Contractor

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)