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Job Summary

This position is responsible and accountable for managing proactively and responsively contract program reporting, meetings, risk/issue identification and resolution, joint planning with TriWest colleagues, and ensuring our company is following up on our customers’ needs and expectations.

Education & Experience

Required:

Master's degree in Health Care Administration, Business Administration or equivalent
10 years of increasingly responsible program management experience in VA health system
Recent and relevant experience with VA policies, processes and systems as well as the VA CCN program
Experience in planning and executing complex programs and multiple projects using MS Office, including Word, Excel and PowerPoint

Preferred

Experience in health care delivery facilities

Key Responsibilities

Leads the development and execution of VA Program Management Review (PMR) agendas, meetings, meeting logistics, reporting, and action items with VA program leaders and TriWest business owners and C-suite executives.
Leads the development, review and timely submission of accurate Monthly Progress Report (MPR) and Quarterly Progress Report (QPR) reporting with TriWest Business Owners, Performance Management, QPI, ePMO, Data Management, Finance, Contract Administration, Military and Veteran Health Services and C-suite executives.
Coordinates with VA and TriWest Business/Support leaders to solution and mitigate/resolve strategic and operational CCN program risks/issues.
Leads CCN Contract Modification technical proposal by creating solutions and implementation planning/scheduling with VA and TriWest Business/Support, ePMO and Contract Administration.
Manages VA and DoD joint strategic and operational planning and execution in support of Chief Planning and Implementation Officer.
Oversees VA request and inquiry tracking/monitoring to ensure responsive follow-up.
Develops effective working relationships with VA CCN leadership and routinely conduct proactive outreach to key contract program management leaders and follows-up to coordinate action as required.
Develops effective collaborative relationships with TriWest's leaders of Business and Support Services, Military and Veteran Health Services, Performance Management, QPI, ePMO, Data Management, Finance, Contract Administration and C-suite executives to assure contract program meets and exceeds customer expectations.
Participates in weekly Military and Veteran Health Services meetings to review CCN field opportunities for improvement.
Participates in monthly meetings with VAMCs, Military and Veteran Health Services, and Provider Services to identify challenges and develop solutions.
Participates in the ongoing commitment to gathering market research, assessing emerging customer needs, and developing new TriWest business opportunities.
Supports the continuous process of enhancing efficiency, cost-control, and customer satisfaction with TriWest across the Region.
Participates in the development of corporate VA strategic and operational initiatives
Collaborates with other TriWest managers and consultants to stay attuned to diverse and emerging issues.
Performs other duties as assigned.
Regular and reliable attendance is required.

Company Overview

Taking Care of Our Nation’s Heroes.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

Benefits

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

Medical, Dental and Vision Coverage
Generous paid time off
401(k) Retirement Savings Plan (with matching)
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
Tuition reimbursement
Paid volunteer time
Annual base for Colorado residents may be approximately $235,000 depending on experience

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.