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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Organization Overview

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About The Position

As a Quality Engineer in Salesforce BT, you will be part of a software engineering team that delivers customer success functionality built on a Salesforce Service Cloud implementation. You will work with the team of software engineers, product managers, and architects responsible for feature development and application maintenance responsive to the needs of a highly sophisticated and global customer success organization.

You will help to ensure every line of code we push to production is of the highest quality. This includes taking part in the design, planning, and enhancement of automation frameworks, utilities, and tools. You should deliver solutions others can understand, support, maintain and expand, and provide other team members with direction on development projects.

This role requires that you be a self-starter with the ability to work under pressure and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas and provide feedback on many projects within the team’s portfolio.

Plan, design and enhance automation framework, utilities, and tools
Participate in product and feature design with developers and product managers
Diagnose, track, and manage quality issues to resolution required
Document test plans and publish test results to continuously improve code quality and test coverage
Participate in and contribute to code reviews
Work with engineers, business analysts, and product owners for product delivery
Ensure product quality meets customer expectations

Experience/Skills Required

3+ years of experience with Selenium-based automation and its ecosystem (TestNG/Junit, Maven/Gradle, Cross-browser test, etc.)
Familiarity with various testing methodologies, such as Test-Driven Development and/or Behavior-Driven Development
Proficient in at least one of the common OO languages, including Python, Java, etc
Experience in testing mobile/web/desktop applications on common platforms
Experience with TDD and BDD
Familiarity with Jenkins or Open Source CI/CD Frameworks
Experience with JIRA/TestRail or any TCM tools
Experience with Performance testing and automation( Jmeter )
Experience in Test Plan Design documentation
Proficient in SOAP/Rest API testing and automation - ResstAssured/Postman or any other tool
Ability to learn quickly in a dynamic environment
Ability to be a team player, motivate people, ensure accountability, and achieve results
Ability to effectively communicate status and risk to the team and manager
Bachelor's degree in Computer Science, related field, or relevant experience

Experience/Skills Desired

Experience working with Agile/Scrum methodology
Experience developing on the Salesforce.com platform & APIs
Familiarity with Jenkins or Open Source CI/CD Frameworks
Experience with Salesforce Field Level Security and industry-standard Security practices
Experience in unit testing

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.