Forethought
Customer Success Manager
Chicago, IL | $55K - $182K
- 51-200 employees
- Financial Services, Manufacturing, Technology, Health Care, Artificial Intelligence, Education, Natural Language Processing, Data Visualization, Predictive Analytics, Customer Support and Chatbots
- Privately Held
- Founded: 2017
- Last round: Series C
- Last round: US$ 65.0M
- San Francisco, California
- Company Specialties:
AI, NLP, Customer Support, Customer Success, Help Desk Management, NLU, Machine Learning, Customer Experience, Natural Language Understanding, Natural Language Processing, Artificial Intelligence, Automation, Customer Operations, and Help Desk Integration
Company information
Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.
