Regional Operations Manager

Chicago, IL

Full-time Exempt

For over 40 years, Shared Medical Services has been building on our strong foundation with our team of over 400 industry professionals who are deeply committed to our customers. We have achieved this long-lasting success through our commitment to state-of-the-art equipment, delivering unmatched customer service, and our experienced and professional team. We call this the SMS Difference!

As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions. As a continually growing company, we are looking to add a Regional Operations Manager to assist in our greater Chicagoland area.

Anticipated Schedule/Territory

Full time availability required to support regional operations
Flexibility required for frequent travel to sites in territory
Territory will cover greater Chicagoland area into Southern WI and Indiana

Responsibilities:

Accountable for ensuring the highest level of quality and customer service through management of daily operations and supervision of team responsibilities.
Supervises and coaches Technologists, Medical Imaging Assistants and Drivers with respect to all required job duties.
Manages and oversees daily operations of all assigned scanners
Responds and resolves operational issues timely, including off hour emergencies.
Completes ROM observations and conducts team meetings with all staff as required.
Works toward the improvement and development of the network, the equipment and its people.
Assesses equipment performance and works with service vendors to ensure quality and maximize up time.
Maintains technical competency through continued education and participation in company sponsored training programs.
Maintains competency to administer proper IV injections of contrast material/radioactive material as directed by modality.
Ensures compliance with all applicable policies and guidelines. This includes, but is not limited to: Quality Assurance, Transportation/Safety, and Health/Safety.
Works with Regional VP and/or VP of Field Operations in handling staffing issues such as hiring, utilization, promotions, performance management, disciplinary actions and terminations.
Performs pro-active recruiting efforts to include; interviewing, attendance at various state and regional conferences, school presentations and job fairs.
Follows quality assurance guidelines and maintains patient confidentiality.
May perform additional duties such as Technologist, Medical Assistant and or Driver, as required.
Provides applications support as needed to ensure the exam quality of the customer is being met.

Qualifications:

Completion of an approved minimum two-year Radiologic Technology or School of Nuclear Medicine Technology Program required.
Must be registered with American Registry of Radiologic Technologists (ARRT) or Nuclear Medicine Technology Certification Board (CNMT)
Must possess an active permit to practice where applicable.
Must possess valid driver’s license with good driving record.
Previous management experience preferred

Benefits:

Medical, Dental and Vision Insurance
Retirement Plans: 401K and Employee Stock Ownership Program (ESOP)
Paid Vacation
Paid Holidays
Flexible Spending (Medical and Dependent Care)
Life and AD&D Insurances
Short and Long-term Disability Coverage
Company Vehicle
Company cell phone and laptop