Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.

Summary/objective

The Key Account Manager (KAM) is responsible for the achievement of Avantik’s financial goals and profitable revenue growth as assigned customer targets within the geographic territory. Achievement of annual Instrument, Consumable and Services sales objectives in all targeted Avantik’s markets.

Essential Functions

Meet or exceed the annual revenue goals in the geographic territory by developing and executing regional business plans that incorporate account specific business plans, strategies, and knowledge of business drivers within region
Ability to plan and organize a total territory coverage/management strategy
Ability to partner with the larger commercial team in strategic planning, funnel management, marketing campaign execution and lead generation conversion.
Ability and willingness to coordinate and engage select customers as a team utilizing input and contributions from service, finance, contracting, marketing, and sales operations.
Ability to deliver annual business reviews with select customers.
Demonstrate ownership and accountability in the coordination and deployment of all Avantik’s resources in accordance with the business plan to achieve financial and strategic objectives
Lead the development of key stakeholder relationships that enhance the overall value for our customers to conduct business with Avantik
Develop long term customer alliances to further support and drive sales-based activities: prospecting, qualifying, account management, and providing sales support to customer base
Drive to achieve organizational goals and objectives as Key Account Manager
Routine forecasting, account profiling, record keeping, and database management is required on a weekly/ongoing basis
Satisfy administrative requirements on time (e.g., expense reporting, weekly activity reports, business plans, forecasts, etc.)

Competencies

Mandatory minimum 3-5 years’ sales and solutions-based experience in Hospitals - extensive relationships with hospital Labs in Territory.
Mandatory Demonstrated success in complex sales processes with multiple product segments (e.g., capital equipment, reagents, consumables, service contracts)
Strong interpersonal and communication skills with a solid track record building both internal and external relationships.
Demonstrated a proven track record of success, successfully achieving stated sales goals.
Excels at planning and organization, project management, and achieving results through complex, matrixes environments.
Business Acumen / Negotiation Skills / Strategic Thinking / Equipment Sales Skills
Must embrace change and being willing/able to adapt quickly
Familiarity with Strategic Selling model and able to employ the concepts/process in the management of a sales territory

Travel Required

Regular travel in territory to visit customers
Occasional travel for trade shows and for sales meetings

Avantik’s experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.

Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more.

Learn more at www.avantik-us.com

Avantik is an Equal Opportunity Employer.