Description

Do you enjoy helping customers and solving problems? We are actively seeking a talented Customer Service Representative to join us in Atlanta! As a CSR with Bron, you’ll assist customers with placing orders, handle inbound phone calls, and support company sales goals. This is a great opportunity to join a growing company and work collaboratively with multiple departments to solve problems for the customers we serve.

You will know you're a great fit for this position if you enjoy talking with customers, are a self-starter, detail oriented, and can work quickly and accurately against deadlines.

Open until Filled

Starting pay is $19.00 to $20.00 per hour plus benefits.

Who is Bron Tapes?

Bron Tapes is the premier producer, distributor, and converter of pressure sensitive tapes, adhesives, and innovative solutions in North America.
We pledge to provide our customers with exceptional service and quality products at competitive prices.
We were founded in Denver, CO in 1977 and are proud to celebrate 45 years of success!
We have 10 locations across the country and are growing!

Responsibilities Include

Order entry and management
Inventory management
Providing order status, product information, account status, pricing, or service to customers and Application Specialists in a timely manner
Communicating with customers via phone and email in a professional manner
Maintaining close and effective communication with co-workers in sales, office, and warehouse
Creation and maintenance of records relating to customer and vendor transactions
Support local and company-wide sales goals
Other duties as assigned

Requirements

Skills:

Minimum 3 years’ experience in customer service
Thrive in fast paced office with ability to multi-task
Strong basic math skills for conversion of different units of measure, both metric and imperial
Proficient with Outlook, Word, & Excel
Great communication skills, written and verbal
Superior attention to detail and organizational skills
Experience with NetSuite is highly desirable

Education

High School Diploma or GED/Equivalent is required
Must be able to pass a pre-employment background check and drug screen

Benefits

Bron Tapes offers a full benefits package after 30 days of employment.

401k with match (after 60 days of employment)
Medical – United Healthcare
Dental – United Healthcare
Vision – United Healthcare
Flexible Spending Accounts
Short-and Long-Term Disability Insurance
Life Insurance
Employee Assistance Program (EAP)
MetLife Plans (Accident, Legal, ID Theft, Critical Illness & Hospital Indemnity)
Paid Vacation and Sick Time

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skilled required.

Bron Tapes, Inc (including all subsidiaries: Bron Converting, Inc., Bron Aerotech, Inc., and Bron Holding, Inc.) is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need, qualitied persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, marital status,veteran status or any other basis covered by appropriate law. Any questions about our EEO policy should be directed to Human Resources.

Bron Tapes is an E-verify employer.