About Caribou

At Caribou, we're on a mission to help drivers save money and take control of their car payments. Caribou does this by using technology to unlock low rates, and people to make the process easy and enjoyable.

Caribou was built by leaders from the technology, automotive, and finance industries. We're proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About The Role

Caribou is looking for a Director of Direct Marketing to lead our Growth efforts in addressable channels. We have established programs in Prescreened Direct Mail, Affiliate Marketing, as well as Search, Custom Audiences in Google and Facebook. You will set and execute on a vision for delivering on our aggressive Growth targets. The Director of Direct Marketing will work closely with Data Science, Business Intelligence, and our Machine Learning experts. This Role will report directly to the VP Growth Marketing.

Core Responsibilities:

Direct Marketing Strategy and Execution

Lead, manage, and innovate on the name selection process, applying credit criteria and response and conversion models to the universe to find the ideal target audiences
Accountable for executing activities against those target audiences in Direct Mail, as well as other appropriate channels:

Accountable for direct acquisition metrics (response, conversion, CAC)
Shape the profitability and key performance metrics of the acquired accounts

Design and manage sophisticated machine learning models to predict optimal performance
Design and develop tools and processes to read results and incorporate learnings back into the business. Automate as much as possible
Develop ongoing campaign strategies and test designs. Oversee the communication and approval of campaigns
Develop and manage a learning agenda, tied to our corporate goals, that expands our knowledge of tactics, product features, acquisition economics, response dynamics, conversion considerations, machine learning, and creative strategies
Accountable for creative development, champion/challenger treatments, and ongoing management of control assets.
Accountable for marketing orchestration and campaign execution via our internal resources and third-party execution partners, including data providers, credit bureaus, and lettershops.
Be a coach/mentor and foster an environment that allows your teams to do their best work.

Collaboration and Communication

Collaborate effectively throughout the business and become a strong partner to the Product and Engineering teams.
Help make pragmatic decisions while balancing strategic and tactical needs / requirements from all parts of the business.
Clearly communicate progress, challenges, and results to senior leaders, key stakeholders, and relevant teams.

This role may work remotely from a state where Caribou operates.* Alternatively, this role can be based out of Caribou offices in Washington, DC and Denver, CO.

About You

Bachelor's or Master's degree
10+ years of direct marketing experience in financial services, with a strong competency on prescreen direct mail
Minimum of 5 years of experience managing marketing activities at growth-stage startups and/or financial service marketers
Demonstrated success in Growth results from addressable media
Demonstrated ability to set strategy for evolving campaign strategies.
Experience in a test-and-learn environment, and comfort in reading signals form data and following where it leads
Track record of building and managing high-performing teams.
Strong analytical and problem-solving skills.
Strong communication and presentation skills. Ability to convey complex technical concepts to various stakeholders across all functions.

How We Will Take Care Of You

Everyone at Caribou is a valued team member, and we always strive to live up to our valueTake Care of Each Other. Our compensation and benefits package includes:

Competitive compensation: $144-180k
Equity options
401k savings program
Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
Robust wellness benefits including company-paid plan for health, dental, vision, mental health, disability and basic life insurance.
Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
Up to $1,000 per year for eligible professional development expenses.

Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work. This helps us improve life for our customers, our communities and our team members.

See people as people
Take care of each other
Commit to the mission
Move quickly and bravely
Get better every day
Seek truth

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

Caribou does not currently have employee operations in AL, CT, HI, ID, IA, KY, MS, MT, NE, NM, ND, RI, SD, WV, WY.

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