MANAGER, EVENT EDUCATION DESIGN

Reports To:Associate Director, Event Education Design

Number Supervised: 1 (Specialist)

FLSA Status:Exempt

Purpose And Description

Reporting to the Associate Director of Event Education Design, the Manager provides primary support for the design, development, and implementation of the Society’s existing and future signature educational conferences, specifically ENDO speaker and session management, and Annual Meeting Steering Committee management. The Manager supports all aspects of the Society’s event-based education, including the development of self-sustaining innovative content, in-person and digital, and US-domiciled and global programming. The role requires extensive interaction with a diverse group of stakeholders and includes working in cross-functional teams with an ability to build consensus among multiple stakeholders in a fast-paced environment.

Essential Tasks And Responsibilities

Provide primary support to the Associate Director of Event Education Design on all aspects of the Society’s event-based education programs, including in-person and digital, as well as US-domiciled and global.
Serve as staff support to the ENDO Annual Meeting Steering Committee (AMSC), and other committees (current/future) that pertain to the Society’s signature educational conferences.

Provide support in the execution of an annual work plan and supporting project plans for assigned committees’ work.
Draft and maintain standard operating procedures and related communication templates to support assigned committees’ annual work plans and project plans.
Support development and delivery of assigned committee orientations to ensure committees follow recommended practices for content development and collaboration with Society staff.
Draft and distribute all AMSC meeting invitations and non-critical communications, including meeting notices, deadline reminders, general communications, etc.

At the direction of senior leadership and in partnership with the Associate Director of Event Education Design, explore global, hybrid, and online opportunities for ENDO and derivative events.
Serve as the primary staff liaison managing ENDO speakers, sessions, and annual conference call for proposals process, including system build-out, reviewer identification and communications, scoring analysis for submissions, pre-conference communications with selected presenters, and onsite management of all speaker-related tasks.

Execute call for submissions/proposals system build, open and close in line with established project plan deadlines;
Ensure all content is updated within the call for proposals system and proactively report submission trends, including positive and negative variances on a weekly basis to internal stakeholders and AMSC member leaders;
Identify, confirm, and assign proposal reviewers; develop and provide clear and consistent review guidelines and process documentation to ensure a fair and consistent review process;
Develop and oversee the preparation of all scored proposal reports;
Support associate director in the selection process for award–related sessions;
Manage distribution of pre-conference communication to speakers, including registration follow-up notices;
Manage and communicate onsite session assignments to speakers and internal and external stakeholders;
Manage onsite session materials collection, session cancellation or change updates online and in the annual conference venue.
Ensure session content speaker information is delivered to appropriate post-conference distribution platforms (e.g. LMS) as required.

Coach and supervise Specialist, Event Education Design to manage content development and program build-out using speaker management system that supports conference programming, including:

Program suggestion site
Presenter portal for invitation, disclosure, and confirmation
Speaker/Faculty outreach and follow up
Abstract submission and review site
Abstract grading and scheduling sites
Presentation selection using session builder
Program and itinerary planner

Assess feedback from educational activities, surveys, and other needs assessments to make recommendations for future activities.
Work closely with the Marketing team on communication initiatives of education events, internal and external, to ensure accurate and effective promotion and dissemination to all relevant audiences.
Work in tandem with the Accreditation team to ensure evolving accreditation standards are met.
Help inform annual budgets and determine allocation of funds to meet financial goals.
Represent the Society through conferences and public/community interactions that encourage partnership, collaboration, and confidence.

COMPETENCIES

Relationship Building

Can develop and maintain effective relationships with others to encourage and support communication and teamwork. Demonstrates the ability to build and maintain ongoing, collaborative, working relationships with coworkers and members to achieve the goals of the organization.

Project Management

Consider the ability to plan and organize the work of a group, department or project and to establish effective priorities. Consider effective use of time. Demonstrates ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handles projects responsibly (including expense management). Prioritizes as needed and meets deadlines. Communicates challenges/barriers to supervisor. Collaborates and shares progress with others to get the project completed. Demonstrates effective delivery of completed project.

Thoroughness

Ensuring that one's own and other's work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Sets up procedures to ensure high quality of work; Monitors the quality of work by setting up; procedures; Acts to verify information; Checks the accuracy of own and others' work; Develops and uses systems to organize and keep track of information or work progress; Prepares for meetings and presentations; Organizes information or materials for others; Reviews and checks the accuracy of information in work reports

Written Communication

Ability to effectively communicate ideas, thoughts and facts in writing. Demonstrates ability in using correct grammar, punctuation, spelling and sentence structure. Organizes written ideas clearly. Tailors written communication to effectively reach audience. Expresses ideas clearly and concisely in writing.

In addition to job-specific competencies, we strive to ensure that every interaction embodies the spirit of the Endocrine Society Core Competencies: Communication, Service, Collaboration, Results-Oriented and Innovation, in service of our members and colleagues. These competencies serve as a foundation for our work and outline a vision for our efforts, both internally and externally. Please reference the attached Core Competency document for a detailed overview.

Education/Experience/Skills

4+ years' experience in designing and developing continuing medical education (CME/CE) activities for healthcare professionals in an association setting or equivalent adult education industry.
Possess creative and visionary skills to identify and execute innovative educational program designs and formats.
Current knowledge of the healthcare industry, pharmaceutical pipelines, health care industry/policies, and CE industry preferred.
Excellent interpersonal skills required to work with a diverse group of stakeholders including expert faculty, key opinion and committee members, cross functional teams, etc.
Excellent ability to work independently and autonomously, and multi-task multiple high-level responsibilities and projects with accuracy and efficiency.
Strong program and project management, interpersonal, and delegation skills are required.
Experience with ACCME accreditation is highly desired.
Ability to travel several times a year and work weekends or after-hours, on occasion.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work form the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.

The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Occasional travel required. Some work responsibilities will occur outside of usual business hours.

The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this role, you must be fully vaccinated against COVID-19 as a condition of employment, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or submit an exemption request before your actual start date.

DISCLAIMER

This description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description and employees in this position may be asked to perform various functions not listed.

The employer has the right to amend or eliminate duties and responsibilities at its discretion to fulfill organizational requirements and changing business needs.