What we expectThe first 3 letters in workplace safety are Y-O-U!TK Elevatoris currently seeking an experiencedOperations Manager- Service/RepairinDenver, CO.

Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan.

ESSENTIAL JOB FUNCTIONS:

Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees.
Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers.
Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability.
Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%.
Works with Branch Manager and service and repair Sales Managers to address customers’ needs. Communicates daily with customers that have down cars.
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
Maintains strong familiarity of company products by attending company training classes & reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
Administer parts program for contract service and repair to meet budget expectations and customer satisfaction.
Performs other duties as may be assigned.

Who we are looking for

EDUCATION & EXPERIENCE:

Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
Requires a valid driver’s license and a satisfactory Motor Vehicles Report.
Thorough knowledge of the elevator industry and general management methods within the elevator industry
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Salary range is $131,000 to $159,000. The role offers a car allowance, fuel card, and a lucrative incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.

TKE accepts applications until an offer is accepted. All positions are posted a minimum of 5 days and all applications will be accepted during that time.

What We Offer The Company Contact

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below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com