We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You Will Be Doing

The US Records Management Office oversees the proper handling of CIBC records for regulatory and operational requirements. Your role involves collaborating with internal clients, managing both hard copy and electronic records as per our Records Management Policy. Key responsibilities include training associates on the Bank's content repositories, monitoring compliance, and ensuring alignment to Legal, Privacy, Compliance and Information Security requirements. Additionally, you will assist in integrating new users into existing platforms as part of the US Region integration strategy and contribute to projects aligned with new legislation or onboarding new applications with Records Management functions.

Qualifications:

Education: Bachelor’s degree or 5 years’ experience in the information governance field
Familiarity with MS 365 suite of tools including MS Office, Power BI, Microsoft Power Platform and potentially other RPA/BI platforms such as Alteryx, SQL, Tableau, and Cognos
Familiarity with records management software and systems, such as SharePoint, OpenText Content Server, Documentum, and Laserfiche or similar applications
Ability to handle multiple tasks both technical and administrative concurrently
Project management experience

Who you are:

You possess knowledge in records management standards and best practices, such as ISO 15489, AIIM and ARMA
You demonstrate the ability to design and implement records management processes and procedures, such as retention schedules, disposition plans, and metadata schemes
Your skills extend to working in various areas to classify, index, store, retrieve, and dispose of records using appropriate methods and tools, such as barcodes, scanners, and shredders.
With a keen attention to detail, you conduct quality checks and audits on records to ensure compliance and accuracy.
Your capabilities include training and supervising associates on records management tasks and providing guidance and support.
Your effective communication skills enable collaboration with both internal and external stakeholders on records management issues and facilitate solutions.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Customer Service, Electronic Records, Hard Copy, Operations Support, Process Improvements, Project Management Oversight, Records Management, Technical Knowledge