At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is seeking a pro-active, highly organized, collaborative, and resourceful Executive Business Partner (EBP) to provide business and administrative support to our VP of Product and VP of Design, each of whom lead departments of 50+. The EBP will act as an extension of their leaders to maximize their efficiency and effectiveness by ensuring the organizations’ operational cadence is clear and taking ownership of managing-up and downstream to ensure deliverables are met timely and accurately. Responsibilities will include calendaring/scheduling, preparing agendas, travel arrangements, and managing special projects as needed - such as organizing employee meetings and events, recognition incentives, employee engagement initiatives, etc.

How You'll Make a Difference

Oversees scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance.
Manages the operational cadence of assigned organization, to ensure that all pre-planning, meeting scheduling, and follow-up action items and communication cascades are completed for major business initiatives throughout the year.
Attends meetings, takes notes on action items, and follows up with content and deliverables as needed. Tracks and helps drive completion of key deliverables and follow up on outstanding items.
Organizes, executes, and assists with team activities (staff meeting agendas, on-sites/off-sites, team social events, etc.). May facilitate and lead org-wide employee meetings.
Organizes, prioritizes and appropriately handles time-sensitive, confidential information and ensures action required is addressed in a timely manner.
Completes travel arrangements and expense reimbursement reports for the executives you support.
Partners with other Executive Business Partners to ensure cross-functional alignment on projects, company milestones, and internal events.
Takes initiative on researching, implementing, and improving systems and processes. Owns small projects as they come up.

Who You Are

Experience managing executive level calendars, coordinating complex travel arrangements, and handling budgets and expenses.
Excellent verbal and written communication skills, ability to influence, and able to communicate with all levels of the organization.
Ability to exercise complete discretion and handle highly confidential information with 100% integrity.
Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment.. Exceptional organizational skills and attention to detail.
Highly proactive in anticipating the needs of the people they support and in obtaining the information needed to successfully execute projects.
Highly collaborative with a team-first mentality; experience partnering with key stakeholders on multiple projects.
Strong relationship management skills, the ability to build a personal network throughout the company, and the ability to work with a variety of personalities.
Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks "win-win" solutions.
Experience with event logistics, especially in a project manager capacity.
Highly adept in Google Suite, Slack, Zoom, and other communication technologies.
Proactively seek and implement constructive feedback to level up skills and knowledge.

Education And Experience

5+ years in an administrative support role of a VP level or higher.
Experience working in fast-paced, hyper-growth, scaling high-tech companies.
High school diploma or equivalent.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:

$84,000—$126,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

You can find our Job Applicant Privacy Notice here.