Job Functions, Duties, Responsibilities And Position Qualifications

Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift to include Saturday & Sunday morning coverage.

In This Role, You Will

Provide patients, clients, and the laboratory team with exceptional service right over the phone!
Work in a call center environment.
Process billing claims, analyze accounts, and help callers understand their charges.
Champion safety, compliance, and quality control.

All You Need Is

High School Diploma or equivalent
1 year of experience working in a call center or in the laboratory
Exceptional communication skills
Top notch typing proficiency (at least 35wpm), including 10-key
Ability to thrive in a fast-paced environment

Bonus Points If You’ve Got

Associate’s Degree or Medical Assistant training
2+ years of laboratory training or experience in specimen collection and processing
Data entry experience in a production environment

We’ll Give You

Appreciation for your work
A feeling of satisfaction that you’ve helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement, with a 401(k) plus a company match
A sense of belonging – we’re a community!

We Also Want You To Know

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours

40

Work Shift

Job Category:

Laboratory Operations

Company

Clinical Pathology Laboratories, Inc.

Schedule

Saturday & Sunday: 7am - 3pm

Mon/Tues/Fri: 7:30am - 4:30pm

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.