Who We Are

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work

Operations / Supply Chain

About The Role

The individual in this position is responsible for leading food packing and/or client food distribution operations, utilizing volunteers and staff to complete all key tasks. This role will provide engagement, coordination and customer service to volunteers and clients-in-need across multiple shifts, in fixed and/or mobile distribution locations within the Atlanta Community Food Bank network. This position will ensure the execution of food center distribution and/or product rescue operations, including relevant warehouse, production and non-CDL transportation processes, while maintaining compliance with food, personnel and DOT safety, and program distribution reporting requirements. Support for some evening and weekend operations is required. This position reports to the Director, Operations.

What You’ll Do

Leads Team:

Assigns performance goals, initiatives and work tasks to direct reports
Coaches and develops team members to successfully perform in roles
Ensures effective utilization of volunteer labor to execute inventory management, supply management, and client distribution plans
Manages performance of team members, including administration of the performance management tools and the disciplinary processes

Customer Relations

Ensure execution of standards for volunteer assignment scheduling, training, and acknowledgement of production and supply chain activities
Where relevant, respectfully schedule client intake and meals distribution
Ensure appropriate volunteer and client data management, including client data confidentiality

Operations And Warehousing

Ensure effective execution of all inventory management activities, including product receipt, packaging, storage, and movement
Execute appropriate food, personnel and/or transportation safety standards
Implement continuous improvement to maintain effective process operations

Our Inclusive Hiring Process

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational and work. Towards that end, our Inclusive Hiring process is grounded on a skills-based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

Customer Focus
Decision Making
Accountability
The Ability to Navigate Change

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.

What You’ll Need: Skills and Experience your resume should demonstrate:

Consistent history of building a successful team, including leading, coaching, developing, and managing performance, interviewing, and selecting team members, and resolving conflict
Solid work history of successfully managing a warehousing and/or retail operation, including organization and maintenance of the physical space, managing staffing and/or coordination of volunteers, and planning and maintaining inventory levels Demonstrated success in developing and implementing processes in accordance with safety guidance while ensuring timely execution and delivery of product to clients
Must have working knowledge of MS Office (Excel, Office, Outlook, Power point) and Google Software
Must have prior experience with production and warehouse management ERP software systems
Must have good interpersonal, oral, and written communication skills; ability to multi-task, work on projects, use good judgment, work with and manage diverse work groups that work in a fast-paced environment.

Even Better If You Have

Demonstrated success in executing work through volunteers
The ability to operate various types of warehouse equipment
Previous operations work in compliance with food safety
Prior experience working with food banks, food pantries, or other community-based nonprofit distribution organizations is preferred.

And You'll Love This Position If

You are dependable, a team player and enjoy coaching and motivating staff and volunteers.
You are passionate about helping others and believe in the mission of the Atlanta Community Food Bank – To fight hunger by engaging, educating, and empowering our community.
You enjoy coming?up with creative ideas and seeing the results of your plans while working?in a positive community environment.
You have experience working in a fast-paced environment and the ability to prioritize and multitask. If you enjoy rolling up your sleeves and doing whatever is necessary to get the job done.

There May Be Some Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical warehouse setting with varying temperatures.
Must be comfortable working in warehouse environment with varying temperatures and be able to lift up to 50 pounds.
This position will require frequent bending, stooping, reaching, climbing, and walking, and there may be extended periods of sitting and/or standing.
This position would normally have routine opportunities to alter physical position or change eye focus.

Expectation

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard Work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness, and teamwork to advance our mission: To fight hunger by engaging, educating and empowering our community.

Final Thoughts

Do not meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#zr