Town of North Andover
Facilities Operations Manager
North Andover, MA | $66K - $94K
Qualifications
- Graduation from college or university with an Associate’s Degree in facilities management or project management; supplemented by three (3) to five (5) years of experience in project management and/or maintenance of commercial and educational buildings and systems; or any equivalent combination of training and experience which provides the following knowledge, ability and skills:
- Hazards and safety precautions common to facility management and repair
- The use of standard office equipment including computers and relevant software programs
- Multi-task and prioritize work
- Oral and written communications
- Customer service, problem solving, and troubleshooting
- Strategic thinking and decision making
- NECESSARY SPECIAL REQUIREMENTS & CREDENTIALS
- Must possess and maintain a valid driver’s license
- Work is performed both indoors and outside; hand-eye coordination is necessary to operate computers and various pieces of office equipment
- Specific vision abilities required by this job include close vision and the ability to adjust focus
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms
- Formal application, rating of education and experience, oral interview, reference check, and job-related tests may be required
- Applicants who are interested in a position that requires a CDL, or applicants who possess a CDL, must also complete a CDL/DOT application
Responsibilities
- The Facilities Operations Manager will assist the Facilities Management Director with management of smaller construction maintenance and repair projects for the Town
- An employee in this position may be called upon to do any or all of the following essential functions
- To perform this job successfully, an individual must be able to perform each essential function to satisfaction
- Oversees all building maintenance and repair plans to ensure assigned tasks are on time, within specifications, and within budget
- Maintain accurate project documentation, including contracts, change orders, RFIs, and daily progress reports
- Assist with scheduling, setting up appointments, data requests and other follow ups with contractors or vendors
- Reports any deviations to the Facilities Management Director
- Addresses questions, concerns, and/or complaints throughout individually assigned projects
- Ensures the proper documentation is obtained per Town practice and policy
- Monitor and enforce quality standards, ensuring that work meets or exceeds industry standards and client expectations
- Assist in identifying and mitigating potential project risks, while ensuring compliance with safety regulations
- Coordinate and communicate effectively with subcontractors and suppliers to ensure materials and services are delivered on schedule
- Meets with the department heads of the various Town Buildings to coordinate services and solicit their input and feedback regarding facilities operation and maintenance
- Acts as a liaison between contractors, departments and vendors on projects
- Maintain positive client relationships through regular communication and updates on project progress
- Organizes tasks and prioritizes accordingly
- Follows safe work practices
- Performs related duties as assigned
- Price trends and quality of materials and equipment used in building construction and maintenance
- Analyze, manage, and utilize data to improve operations
- Oversee the work of contract workers and take appropriate action where work is deficient or fails to meet contract requirements
- Establish and maintain effective working relationships with supervisors, contractors, residents, and members of the general public
- The employee is occasionally required to climb, balance, stoop, kneel, or bend
- Supervision Received: Facilities Management Director
Benefits
- Full-time with excellent benefits
- Anticipated Starting Salary: $65,653 to $93,753*
- Pay: $65,653.00 - $93,753.00 per year
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- 8 hour shift
