XPO
Customer Service Representative - Part-Time
Atlanta, GA | $72K - $107K
Qualifications
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Availability to work a variety of shifts, including days, evenings, nights and weekends
- Transportation experience
- Excellent verbal and written communication skills
- Walk and/or stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery
Responsibilities
- As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues
- Bill shipments pursuant to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
Benefits
- Pay, benefits and more
- Pay starts at $19.83
- Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
- 10,001+ employees
- Logistics, Transportation, Manufacturing, Technology, Transportation Services, Trucking, Logistics and Supply Chain, Retail and eCommerce, Transportation and Logistics, E-commerce
- Public Company
- Last round: Post IPO equity
- Last round: US$ 75.0M
- Greenwich, CT
- Company Specialties:
Freight Brokerage, Expedited Transportation, Global Forwarding, Intermodal, and Last Mile
Company information
XPO provides world-class transportation solutions to the most successful companies in the world. We have a high-energy team around the globe focused on being the best in the industry. Given the scope of our business, there are opportunities to do satisfying work in many different fields, and at all levels of experience. If you’re ready to move the world forward, we’d like to invest in you. (NYSE: XPO)
