Molly Maid USA
Customer Service Representative
Tucker, GA | $72K - $139K
Qualifications
- You feel energized when talking with customers over the phone
- You can ‘work with anyone’ and get along well with different types of people
- You take pride in your attention to detail and a job well done
- You are comfortable with a computer and technology, especially Microsoft office
- You have strong interpersonal, oral and written communication skills
- You can multi-task, prioritize, and manage time effectively
- Legally authorized to work in the United States
- 2 years of Customer Service Experience
- Call Center Experience is helpful but not required
- Complete a background check
Responsibilities
- As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism
- With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process
- As a Customer Service Representative, you will be responsible for:
- Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers
- Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too
- Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team
- Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels
- Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution
Benefits
- Ability to make $680-$720.00 per week, paid weekly
- Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!
- Paid training on our proven systems that delight customers
- A stable and consistent work schedule
- A fun culture where success is celebrated as a team
- Access to ongoing training
- Branded and comfortable clothing
- Advancement opportunities - we promote from within!
- If you like working with friends, working as a team, and growing in a career, APPLY NOW!
- Benefits & Pay
- The pay range for this position is $680-$720 and is dependent on your experience
- Earn paid time off, up to 10 days per year
- Vision and Dental Insurance
- Participate in Profit Sharing Retirement Plan
- 501-1,000 employees
- Hospitality, Home Improvement, Consumer Services, Home Services, Janitorial Services, Residential Cleaning Services, Cleaning Services, Housekeeping Services, Franchise Services, Franchise
- Partnership
- Irving, Texas
- Company Specialties:
House Cleaning, Maid Service, House Cleaning Franchise Opportunity, and Home Cleaning Franchise Opportunity
Company information
Trusted, Professional, Residential Maid Service Having a clean, comfortable home is important. Finding the time to conduct a thorough house cleaning is difficult, especially with all the pressures and demands already placed on you. For more than 30 years, Molly Maid has offered bonded, insured residential maids who pride themselves in quality home cleaning services that create "me time" for our hardworking homeowners. Before joining the Molly Maid family, each maid is professionally trained to perform the detailed residential maid services we provide. Only passionate, caring people have the honor of wearing our nationally-recognized uniform. Molly Maid Franchise Opportunity You’ll never be happier about your professional future. You won’t be chasing new customers either. Last year, Molly Maid franchise employees performed more than 1.7 million cleans.
