Lugg
FT Customer Support Representative - Work From Home
Rahway, NJ | $52K - $52K
- [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >>
- 11-50 employees
- Logistics, Transportation, Technology, E-commerce, On-demand Services
- Privately Held
- Last round: Jul 10, 2017
- San Francisco, California
- Company Specialties:
Delivery, Moving, Customer Experience , Operations, Retail Delivery, Same Day Delivery, App, and On-Demand
Company information
Since its founding in 2014, Lugg has been committed to providing on-demand same-day moving and delivery solutions for individuals and businesses alike. Whether you need immediate assistance within the hour or prefer to schedule your move up to 30 days in advance, Lugg is available when you need it. Lugg's team of friendly and vetted professionals, known as "Luggers," are dedicated to providing a 5-star experience for every customer. They go the distance to ensure that your move or delivery is handled with care and efficiency. As a testament to Lugg's commitment to customer satisfaction, the company has partnered with thousands of retailers such as IKEA, Restoration Hardware, HomeGoods, Best Buy, Lowes, and many more to provide same-day delivery. With the Lugg app, you can track your crew and belongings in real-time, providing you with peace of mind throughout the entire process. We are located in San Francisco, and well-funded by some of the greatest investors in the world, like A Capital, Sequoia Capital, SV Angel, and Y Combinator. As a small team tackling complex problems, Lugg is actively hiring and welcomes inquiries at support@lugg.com.
