Frontier Airlines
Customer Service Manager
Denver, CO | $0K - $0K
Responsibilities
- The Supervisor of Maintenance Planning is responsible for the efficient planning of RON Maintenance, Line Maintenance, and Special Maintenance Visits (SMV) to include Engine Changes, Modifications, and any other maintenance event as directed by Maintenance Planning Leadership
- The Supervisor Maintenance Planning reviews, develops, and modifies, as required, both long-term and short-term forecasted aircraft planning and maintenance schedules using a sliding window basis considering the following: availability of staffing, required tooling, equipment, parts and materials, skill set, and hours necessary to complete the assigned task
- Line Maintenance, Heavy Maintenance, Inspection, Engineering, Materials, and Purchasing regarding the planning and assigning of maintenance events
- Effectively communicate with the Manager SOC (System Operations Control) regarding the timely routing of aircraft to facilitate the accomplishment of planned/assigned maintenance events
- Consistently evaluate and modify, as required, all existing planned maintenance events to be accomplished by both Frontier Airlines' maintenance personnel and/or Approved Maintenance Providers
- This includes 60 day, 30 day, 10 day, 3 day, and current planning requirements for all routine and non-routine tasks using the Maintenance Due Report
- Coordinate and implement through a daily call with all F9 maintenance facilities, schedule RON workload, including all special maintenance visits information
- Complete review of all MEL items for required parts and communicate the need to requisition any parts or tooling needed to work MEL items to MCC for follow-up
- Complete reviews of all ODM's for required manpower, parts, and tooling
- Coordinate with Material Services and AOG (Purchasing) to ensure that required parts arrive in time to complete scheduled or unscheduled maintenance
- Coordinate with Material Services Tool Room to ensure required tooling is available on-station to comply with scheduled or unscheduled maintenance
- Plan and coordinate the sequencing and allocation of daily workload for efficient use of staff, skill level, and facilities
- Assist with Budget preparations for Line Planning department
- Help set up, audit, and maintain the online Maintenance Planning System in FMIS to include training, technical knowledge, and practical instruction for Maintenance Planning
- Participate in continuous briefings of daily fleet-wide mechanical status to members of management
- Perform other duties as assigned by Maintenance Planning Leadership
- Gather, analyze and validate data
- Apply error analysis techniques to improve forecasting
- Project management experience - required
- Equipment Operated
- The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments
Benefits
- Flight benefits for you and your family to fly on Frontier Airlines
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
- Enjoy a 'Dress for your Day' business casual environment
- Flexible work schedules that support work/life balance
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date
- 5,001-10,000 employees
- Logistics, Transportation, Hospitality, Travel & Tourism, Aviation, Travel, Transportation Services, Retail & Wholesale, Tourism, Transportation & Logistics
- Public Company
- Founded: 1994
- Denver, Colorado
- Company Specialties:
Aviation, Airline, Transportation, Low Cost, and Travel
Company information
Frontier Airlines (NASDAQ: ULCC) is committed to “Low Fares Done Right.” Headquartered in Denver, Colorado, the company operates 120 A320 family aircraft and has the largest A320neo family fleet in the U.S. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to Frontier’s continued ability to be the most fuel-efficient of all major U.S. carriers when measured by available seat miles (ASMs) per fuel gallon consumed. With more than 230 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America.
