Verint Systems Inc.

Verint

Engineer, QA at Verint Systems in Columbia, MD

Columbia, MD | $80K - $100K

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Qualifications

  • Experience detailing and communicating directly with software development teams Experience working with and testing video systems Experience with SQL, C#, Linux OS and scripting Experience with Selenium step definitions in Gherkin syntax

Responsibilities

  • Applying strong development experience, the SQA/Support engineer will make significant contributions to the quality of the software delivered by the development engineers
  • Working directly with the software development team and the automation test team, the SQA Test Engineer debugs company software by creating quality standards, executing systematic test routines, and tracking all product defect issues to resolution
  • The SQA Test Engineer will also interface with customer support engineers to assist in resolutions of field problems

Benefits

  • $80K -- $100K
  • Quality AssuranceEstimated Salary: $20 to $28 per hour based on qualifications

Company information

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

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5,001-10,000 employees
Software, Information Technology, Enterprise Software, Financial Services, Professional Services, Technology, IT Services, Security Solutions, Data Analytics, Cloud Computing
Public Company
Founded: 1994
Last round: Post IPO equity
Last round: US$ 200.0M
Melville, New York
Company Specialties:
Customer Engagement Optimization, Customer Analytics, Engagement Management, Workforce Optimization, Contact Center, Branch and Back-office Operations, Video & Situation Intelligence, Artificial Intelligence, Chatbots, Automation, Compliance, Call Center, Workforce Engagement, Voice Of The Customer, Fraud, Intelligent Self-Service, Boundless Customer Engagement, Engagement Capacity Cap, and Customer Capacity Gap