Metal
FT Customer Support Representative (Work From Home)
Capitol Heights, MD | $117K - $158K
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>
- 11-50 employees
- Manufacturing, Automotive, Metals & Mining, Industrial Machinery, Construction & Engineering
- Privately Held
- Wilmington, DE
- Company Specialties:
graphic design, annual report design, social media promo and marketing, branding, advertising, interactive, ecommerce design, mobile app, ministry and nonprofit branding, and merchandise design
Company information
Metal is a multidisciplinary branding design firm actively involved in all areas of print communications, corporate branding, annual reports, all facets of web based communications, as well as interactive, social media promo and marketing. We are the creative catalyst between the client's objectives and their results. We help our clients start, build, grow, expand and promote through cross disciplined strategies and execution. The strength of our design team lies in a blending of expertise that cuts across all design, marketing and related technical disciplines which gives it uncommon versatility. Our multidisciplinary design capabilities in interactive, print and internet design can be viewed in the body of works showcased on our web site at www.metal.cc. The firm is known for being unusually responsive to client needs and for delivering consistent top-quality, results-oriented creative products under virtually all conditions and all communication design disciplines. branding, annual report, identity, print, interactive, advertising, books, publication, website, online retail store, ecommerce design, merchandise design, #blog, # advertising, #social ecommerce, #social network integration, #mobile app, #forum, #epublishing, #eproducts. Accomplishment: How, Print, ADDY, ARC, Graphis, CA, Graphic Design USA, AR100. Work published in over 100 books.
