ASSA ABLOY Group
Customer Success Director, IoT Services, Healthcare
Austin, TX | $103K - $144K
Qualifications
- Proven track record of success in sales leadership, the ability to manage and close on complex sales cycles
- Strategic mindset with a successful track record of developing account strategies and exceeding revenue goals
- Display the ability to persevere, be proactive, and resilient in the face of setbacks and challenging sales goals
- Experience managing and closing complex B2B sales cycles with C-level decision makers
- Candidates with equivalent education plus relevant job experience may also be considered
- High School diploma, GED, or equivalent education required
- 0 to 10% overnight travel in North America required
- Ability to travel to Canada upon hire
- Training and knowledge transfer will take place in Vancouver, Canada
- Therefore, employee must possess or be able to acquire a valid passport upon hire
- Exceptional communication skills, both written and verbal
- Willingness to ‘roll up sleeves’ and dive deep into tactical work when necessary
- Good interpersonal skills, willingness to learn and continue to grow professionally
- You proactively seek to implement diversity into your work, including valuing different backgrounds, experiences and thinking
- Innovation: You embrace challenges and want to drive change
- We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly
Responsibilities
- This position will be a part of the Healthcare IoT solutions and services team, reporting to the Vice President, Sales Healthcare, RTLS
- You will manage a team of account managers supporting enterprise clients and developing new business within the Healthcare segment with Real-time locating services and solutions (RTLS)
- This position will have a high impact by coaching a team in effective sales strategies, performance goals, and monitoring key performance indicators
- Developing and building strong relationships cross functionally collaborating with departments to optimize sale handoffs, customer marketing programs, sales training, implementation, and effective support to drive a seamless customer experience
- Managing accurate forecasting of renewals and upsell revenue in Salesforce
- Working cross-functionally with our implementation and technical support teams to move through sales cycles accurately and intentionally
- Driving a culture of achievement to exceed revenue, renewal, and productivity targets
- Coaching and developing your team in effective sales strategies, customer account planning, pipeline development, and opportunity management
- Setting goals, action plans, playbooks, and key metrics for your account managers in different customer tiers with different levels of expansion potential
- Analyzing pre-indicators including activity volumes, meetings booked, account plans and individual pipelines to monitor rep effectiveness and future revenue forecasting
- Actively participating in the sales cycle to bring leadership and strategic support to engage internal resources to optimize renewal rates and close rates on opportunities
Benefits
- Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise
- The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs
- The base salary in the United States is $102,965.00 to $114,915.00
- The OTE is up to $143,643.00 (USD)
- Canadian base salary is $127,425.00 – 139,980.00
- 10,001+ employees
- Retail, Manufacturing, Construction, Technology, Industrial Equipment & Components, Industrial Machinery & Equipment, Building Materials, Industrial Machinery, Construction Materials, Security
- Public Company
- Stockholm
- Company Specialties:
Locks, access control, door automatics, door closers, security solutions, mobile keys, Safety and convenience, Identification, biometrics, secure id management, ASSA ABLOY is the global leader in access solutions, and Helping people feel safe, secure and experience a more open world
Company information
Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 95 billion and 51,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have responsibilities to grow with and opportunities to explore? Join us!
