Charles Schwab
Sr Manager, User Experience Designer
Lone Tree, CO | $119K - $156K
Qualifications
- Enthusiastic about UX design
- Empathy & Curiosity
- Understand user needs, walking in their shoes when possible
- Focus on innovation and improvement
- Regularly learns more about design theory, practice and tools
- 6 + years of rich interaction design focused on digital products
- An online portfolio demonstrating interaction design process and thinking
- Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications
- Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology
- Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules
- Proficient in design tools like FIGMA, MURAL, Sketch
- Experience running design sessions with cross-functional teams
- Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
- Comfort in a project-oriented work environment, with a positive attitude and solid work ethic
Responsibilities
- Design Consulting
- Facilitate collaborative design sessions including sketching and ideation
- Lead design reviews and drive decisions
- Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together
- Represent the design team brand, and deliver a consistent design process to partners
- Understand great designs are achieved iteratively
- Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation
- Design Management
- Set expectations with the project team and prioritize activities
- Create and maintain design schedules
- Communicate status and agreements with project team
- Review work with UX managers, keep them updated on project status and escalate items appropriately
- Design Expertise and Execution
- Maintain the high standards set by the group
- Conduct the primary design activities, create deliverables and conduct QA at an expert level
- Participate and support research efforts
- Commit to improving our process and methods with an emphasis on both effectiveness and efficiency
- Teamwork, Collaboration and Engagement
- Work well with all partners to deliver work
- Support UX team members
- Strategically listen to feedback and help guide the delivery
- Collaborative and cooperative
- Has a design position but is not rigidly fixed when presented with new information
- Passionate about team, our mission and the needs of our partners and users
- By researching and understanding the user needs you will be able to impact how our users do business with Schwab
- You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers
Benefits
- Employees will have a consistent hybrid schedule, spending 3-4 days each week working from one of our corporate offices and 1-2 days working from home, depending on their role
- To help employees get off to a strong start, new hires will spend at least four days a week working in the office for their first six months with Schwab
- 10,001+ employees
- Financial Services, Asset Management, Wealth Management, Banking, Investment Services, Investment Management, Investment Banking, Stock Brokerage, Investment Advisory, Investment Banking & Asset Management
- Public Company
- Founded: 1973
- Westlake, Texas
- Company Specialties:
Brokerage, Banking, Financial Consulting, Financial Products and Services, Portfolio Management, Advisor Services, Retirement Plan Services, Specialty Brokerage Services, and Mutual Fund Clearing Services
Company information
Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Social Media Disclosures Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC), and its affiliates offer investment services and products. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or for other reasons. The Charles Schwab Corporation does not endorse third-party comments. TD Ameritrade, Inc. and TD Ameritrade Clearing, Inc., members FINRA/SIPC, are separate but affiliated companies and subsidiaries of TD Ameritrade Holding Corporation. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank. This profile is designed for U.S. residents. Non-U.S. residents are subject to country-specific restrictions. Learn more about our services for non-U.S. residents. © 2022 Charles Schwab & Co., Inc, All rights reserved. Member SIPC. Unauthorized access is prohibited. Usage will be monitored. For additional information and disclosure please visit: http://www.aboutschwab.com/social-media-at-schwab (# 0722-2V1X)
