Live Nation Entertainment
Key account director
Dallas, TX | $40K - $50K
Qualifications
- Bachelor’s Degree
- 4+ years of work experience in a brand management, client service, media or entertainment, and / or marketing consulting, sales, advertising or activation agencies
- Quick learner with strong analytical skills and detail oriented with exceptional creative judgement
- Demonstrated ability to communicate, prioritize, organize, and coordinate simultaneous tasks / projects
- Proven track record of delivering exceptional client service
- Ability to think through and solve complex issues
- Growth mindset with proven track record for trying new, innovative approaches
- Superior project management skills including managing multiple projects simultaneously
- Excellent communication skills written, verbal and presentation
- A proactive, collaborative, and organized working style
- Proven ability to work calmly and efficiently under pressure
- Ability to quickly adapt and adjust projects to new division expectations and company directives
- Proficiency in Microsoft Office applications including Word, PowerPoint, and Excel; SalesForce, CRM Software
- Strong passion for music, including knowledge of current / relevant artists and industry trends
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa
Responsibilities
- The Key Account Director will focus on the management and fulfillment of emerging categories from top tier regional / local venue partnerships
- This position will play a vital role with delivering unmatched client service, business retention efforts, and renewal opportunities
- Consistent alignment with the Regional Sales Director and Venue Brand Manager on the applicable accounts will be critical for success
- For determined Regional Sales key accounts collectively averaging $5M, ensure delivery of contractual elements including planning, execution, reporting, and proactively resolve any challenges with asset delivery
- Support key account business by developing a strategic roadmap, creative programs, and business development / growth opportunities for key client relationships
- Understand client ROI goals and asset association with each goal to lead renewal recommendations
- Serve as the key point of contact for all client specific financials including overall profitability, projections, and program budgets, including tracking expenses and identifying savings
- Continuously strengthen day-to-day client relationships through exceptional client service, detailed knowledge of client’s industry and business and impeccable program delivery
- Super serve relationships with key client contacts outside of the day-to-day relationships
- Develop and grow relationships with key Live Nation teams (i.e., Digital and social media, Promotions, Talent, Content Production, Legal, Finance, Research, etc
- to ensure the desired program delivery and results for clients
- Work across regionally distributed teams daily, including different cities, markets, timezones
- Create and route deal point memos for renewal and new client business
- Lead key client meetings throughout the year, in-person / via Zoom (mid-season reviews, end of year recap / renewal discussions, etc
- including the development of presentations for meetings
- Collaborate and support all on-site activities for venues, festivals, custom events, artist experiences, and hospitality programs including coordination with Venue Brand Managers and Logistics team
- Explore marketing trends, emerging technologies, and best practices to add value to sponsorship programs and share with Senior Brand Directors and Sales Team as applicable
- Lead subject matter for the Venue Brand Management team as similarities become apparent with key accounts and become an expert for the team on asset or client services subject matter
- Travel annually to venues within client portfolio to audit partnerships and client entertainment when applicable
Benefits
- HEALTH : Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF : Gene rous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
- WEALTH : 401(k) program with company match, Stock Program
- FAMILY : New parent programs & support including caregiver leave and baby bonuses, infertility support
- CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS : Volunteer time off, crowdfunding network
- 10,001+ employees
- Advertising, Marketing, Technology, Marketing & Advertising, Hospitality, Media & Entertainment, Entertainment, Media & Advertising, Marketing and Advertising, Sports
- Public Company
- Founded: 2005
- Last round: Post IPO debt
- Last round: US$ 900.0M
- Beverly Hills, California
- Company Specialties:
Concerts, Festivals, Ticketing, Sponsorship, Artist Management, and Live Events
Company information
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
