QuantumBricks
Principle Consultant - IDAM (Identity & Access Management) SME
Atlanta, GA | $108K - $162K
Qualifications
- Exp: 5+ Yrs
- Bachelor's Degree in Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math) or equivalent
- 5+ years of experience as a software developer or a support engineer with hands on approach
- Intermediate verbal and written communication skills in English
- Identity and Access Management domain knowledge (like WSO2, OKTA, or others),
- Experience with SAML, WS Federation, OAuth 2.0, OpenID Connect 1.0
- Java 8+, JavaScript, Spring Boot, Spring framework (Core, Boot, Web, Security)
Responsibilities
- Identity and Access Management platform component (IDAM) is the Edison IDAM Services, which provides Identification and Access Management as a Service (IDAMaaS) for all applications which meant to be deployed on Edison Platform and intended to be used by authenticated Users (Human, Application or Device Users) to control access to the resources managed by them
- IDAM capabilities need to interoperate with existing identity solutions and applications as well as minimize development efforts for new applications
- Responsible for troubleshooting IDAM application and ensuring that support tickets are resolved in a timely fashion
- Providing technical support to teams within the organization, and to external clients when required
- Analyze logs, review code and triage issues tickets to identify root cause of the issue
- Improve application reliability, quality, and time-to-resolution of tickets
- Coordinate with engineering team to find resolution for customer issues and bring issues/tickets to a closure
- Partner with engineering team to improve IDAM services by providing feedback from the field and improved release procedures
- Possessing specialist knowledge of IDAM application and perform Standard Operating Procedures to address Functional requests from Customers
- Assisting with application integrations with IDAM
- Managing ticketing system and ensuring comprehensive database of issues and resolutions is kept up to date
- Maintaining and updating technical documents and standard operating procedures
- Identifying and resolving technical issues to resolve customer reported issues
- Preparing maintenance and upgrade schedules for the system and communicate with customers about outage windows if any
- Take ownership of tasks and deliver without supervision while using discretion to seek help when necessary
- 201-500 employees
- Technology, Telecommunications, Research & Development, Electronics, Semiconductors
- Privately Held
- Newark, Delaware
- Company Specialties:
Cloud, AI, Devops , Mobile Apps , UI , Business Intelligence ,Data Science, Data Analytics, Information Design, Data Visualisation and Training & Staffing
Company information
QuantumBricks North America is founded with a vision to redefine digital frontiers by building empowering, human centered digital solutions. We help companies to adopt digital transformation using a comprehensive Digital360 framework comprising of Digital Product Engineering, Digital Automation, AI and Cognitive Platforms, Enterprise Analytics, Cloud, Digital Security and Digital User Experience, delivering a next-generation Digital Customer Experience. Our customers walk in with a challenge and walk away with a practical, human centered solution. We believe in mentoring to bring the best in each of us and build the next generation talent in UX, DevOps, AI and Cyber Security with job ready workshops and training programs. With Extensive Experience, and employees across Canada ,US & India ,providing digital technology solutions to serve several mid-sizes to Fortune 500 clients across different industry verticals, which include Healthcare and Life Sciences, Banking, Financial Services, Insurance, Airlines, Energy and Utilities, Education and Media, Retail, Manufacturing and Government QuantumBricks provides highly skilled and certified professionals and has successfully executed more than 25 projects. QuantumBricks is committed to helping our clients solve complex problems and achieve their goals, on time and under budget We offer Google CS First clubs to introduce Computer Science to kids, job ready training and internship programs for young adults to unleash their careers and workshops for professionals to advance their careers. Cyber Security Warning: Please be aware that all official QuantumBricks communications will ONLY come from emails displayed as [name]@QuantumBricks.io.The use of any other domains is NOT an official from QuantumBricks and could be fraudulent. QuantumBricks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin,age, sex, citizenship,disability
