States Made
Freelance Customer Service Manager
New York, NY | $80K - $22K
Qualifications
- We are looking for a Customer Service Manager with impeccable written and verbal communications skills
- Someone who lives for giving folks a good experience and making people’s day
- 2-3 years working in a customer service related role
- Great communicator and someone who cares deeply about a well-crafted e-mail
- A self-starter – you don’t wait for someone to tell you what to do
- You aren’t afraid of a little ambiguity and you thrive in a fast-paced environment
- Passionate about progressive causes and social good
Responsibilities
- Responding to our clients’ customer inquiries
- Solving problems for individual customers and elevating any trends to concerns to the greater States Made team
- Owning the customer service ticket tank and ensuring it’s well organized
Benefits
- Hourly rate is $18-$22 depending on experience
- 2-10 employees
- Retail, Manufacturing, Consumer Goods, Textiles, Apparel & Fashion
- Privately Held
- Los Angeles , CA
- Company Specialties:
apparel, retail, los angeles, wholesale, clothing, e-commerce, and political campaigns
Company information
States Made is a full-service merchandise partner for nonprofits, political campaigns and socially conscious businesses. We believe in the power of a well-designed t-shirt to raise vital funds and increase awareness of important issues. We create legitimate e-commerce businesses for each of our partners, using best practices for merchandising, marketing, UX and design. All of the goods we create are USA-made and union printed, so we’re creating good jobs and ethical merch.
