Shinetoo Lighting USA LLC
Inside Sales & VP Sales Assistant
Buffalo Grove, IL | $0K - $0K
Qualifications
- Demonstrated experience in sales support or administrative roles, preferably within the lighting industry
- Exceptional organizational skills and the ability to manage multiple tasks efficiently
- Outstanding communication abilities, both in written and verbal form
- Proficiency in CRM and various office software
- A customer-first mindset paired with adept problem-solving skills
Responsibilities
- Lead Generation: Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases
- Sales Material Creation: Craft compelling sales presentations, brochures, product data sheets, and an array of marketing collateral
- Customer Database Management: Maintain meticulous records of customer interactions, sales trends, and prospective leads, with a keen focus on assisting customers with rebate incentive applications
- Schedule Optimization: Skillfully manage the VP’s calendar, ensuring efficient organization of meetings and appointments
- Meeting Management: Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations
- Communication Oversight: Handle the VP’s correspondence, managing emails and other communication channels with professionalism
- Travel Planning: Arrange and coordinate travel itineraries for the VP as required
- Query Resolution: Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses
- Order Processing Support: Assist customers with their orders, ensuring precision in processing and tracking
- Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service
- Rebate Application Assistance: Guide customers through rebate application processes for our products and services
- Invoice Generation: Create accurate, timely invoices for customer billing
- Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments
- Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices
- Customer Relationship Management:
- Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships
- Feedback Collection: Actively seek out and compile customer feedback to continually refine our service quality
- Opportunity Identification: Explore avenues for upselling, cross-selling, and securing referrals
Benefits
- A vibrant, supportive work environment
- Competitive salary package
- Ample opportunities for professional growth and career development
- 51-200 employees
- Manufacturing, Wholesale Trade, Energy, Electronics, Lighting, Electrical Equipment, Lighting Products, Import and Export, Home Improvement Retail
- Privately Held
- Des Plaines, IL
Company information
Shinetoo Lighting is an LED lighting manufacturer based in the Chicago area since 2008, our background is specializing in industrial lighting, parking lot lighting, customized LED grow lights, and sports facility lighting fixtures for sports complex, tennis courts, baseball fields, football/soccer fields, golf courses, horse arenas, and indoor sports facilities. We always believe that together will build the future better!
