Vice President, Franchise Performance - Remote The VP, Franchise Performance reports to the National Vice President for a designated brand. The VP, Franchise Performance is responsible for the growth and retention of existing franchisees nationwide. The VP, Franchise Performance manages a team of field-based staff (Franchise Performance Consultants - FPC) who serve as business coaches for real estate brokerage owners. The VP, Franchise Performance assists the sales team with the communication of the brand value proposition to franchise candidates and coaches the existing FPC team, so they can help franchisees better articulating their value proposition. The VP, Franchise Performance is responsible for mentoring the FPC team, so they can solve complex franchisee issues and coordinates the efforts of other internal groups (franchise sales, audit, collections, compliance, etc.) when additional support is required by FPC team. The VP, Franchise Performance understands the real estate... industry, the real estate brokerage business, and can influence franchisees to make smart decisions regarding the growth of their operation. Direct management of field-based Franchise Performance team Direct engagement and business consulting with top-tier franchisee's Management of franchise renewal process Establish criteria, reports and process to conduct internal monthly review of book of business for each team member to include contributing to development of performance metrics and strategy alignment at brand and RFG level Provide guidance and support to clearly define key areas to assist broker growth based on data provided by Realogy systems and tools Knowledge of real estate industry trends; trains team on trends that may affect franchisees Establish/maintain brand rankings criteria to prioritize brokerage support and guidance needed Establish/maintain next steps and brokerage goals as KPIs for the Franchise Performance team to report back to regularly and summarize in review sessions Ensure field-based Franchise Performance team is conducting regular proactive outreach sessions both in person and via Video Conferencing to review key areas of support as needed Present brand value proposition and serve as corporate representative at new franchise openings and partner to oversee the transition process Coordinates with Events, Learning & Strategic Growth team to run regional event strategy, creates content and facilitates broker masterminds at regional events Creates content, presents, and facilitates sessions as needed at annual brand conference and owners' events Manage escalation requests and direct as needed to appropriate party Solve franchisee issues, serving as liaison to internal departments as needed (franchise sales, audit, collections, finance, contract admin, legal, etc.) Attend, support and represent brand at transitions, Value Propositions Meetings and industry events as required Establish Yearly Benchmarks / Goals and work with staff to ensure franchisees are exceeding those goals Assist franchise sales to grow national brand franchise footprint, assist franchisee recruiting efforts to grow local market share, and assist learning team to better aid in per agent productivity growth to boost profitability and market share
Qualifications:
Bachelor's degree, MBA preferred 10
years' experience in Real Estate/Franchising industry 5
years' experience managing a field-based, working in a consulting role or a combination of the two In depth knowledge of the Real Estate Brokerage business In depth knowledge of Real Estate Industry General understanding of franchise industry and regulations Self-starter, complex problem-solving skills Ability to influence customers and internal stakeholders Strong public speaking/presentation skills Ability to travel, occasionally on weekends (up to 75%) This position can be performed anywhere except Colorado. Remote working requires 50 MB download and 7 MB upload internet speed. #LI-AM1 #LI-Remote Employment Type Full-time Company ERA Real Estate About Us Realogy Holdings Corp. (NYSE:
RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy's diverse brand portfolio includes some of the most recognized names in real estate:
Better Homes and Gardens Real Estate , Century 21 , Coldwell Banker , Coldwell Banker Commercial , Corcoran , ERA , Sotheby's International Realty . Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today's consumers. Realogy's affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories. At Realogy, diversity fuels success - for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent - strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity - respecting backgrounds, cultures, perspectives. You'll find our commitment to diversity reflected in our achievements:
Forbes 2020 Best Employers for Diversity. Recognized on the 2020 Human Rights Campaign Corporate Equality Index . Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women's Forum of New York. First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ
as protected classes. With diversity, we succeed together. We hope you'll join us. ERA Real Estate is a subsidiary of Realogy Holdings Corp. At ERA Real Estate , we don't adapt to change, we create it. We believe that our core business values of collaboration, innovation, diversity and growth are needed now more than ever. As a global leader in the residential real estate industry for more than 40 years, ERA was the first real estate franchise to expand internationally, the first to post listings online, and is the only national company that offers the Sellers Security Plan (SSP) program. The ERA SPP program allows affiliated agents to give sellers of qualified homes the peace of mind that their home will sell, and for what price. The ERA Real Estate network includes more than 35,000 independent sales associates and approximately 2,300 offices throughout the United States and 35 other countries and territories. EEO Statement EOE AA M/F/Vet/Disability
Salary Range:
$250K -- $500K+
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications
Company information
Realogy is now Anywhere! Follow our journey at Anywhere Real Estate Inc. #WeAreAnywhere
10,001+ employees
Financial Services, Technology, Real Estate, Real Estate Investment, Real Estate Development, Home Services, Property Management, Real Estate Services, Real Estate Investment Trusts (REITs), Residential Construction
Company Specialties: Real Estate Franchising, Global Relocation Services, Title and Settlement Services, Residential Real Estate Brokerages, and Commercial Real Estate