ConvergeOne
Business Development Rep
Plano, TX | $79K - $140K
Qualifications
- Outstanding phone presence with the ability to create trust with prospective clients
- Self-motivated and competitive; driven to reach and exceed individual and team goals
- Ability to work in a fast-paced environment and learn a lot quickly
- Exceptional written communication and grammar is a must
- Persuasive interpersonal sales skills with positive outlook
- Strong computer skills in using Excel, Word, and PowerPoint
- Ability to handle multiple priorities and demands in a fast-paced environment
Responsibilities
- This role has an opportunity to learn business development skills, techniques and processes
- This position will be responsible for prospecting, qualifying and generating sales qualified leads
- This position will also be required to contact prospects who have responded to campaigns, marketing events, websites, referrals, phone inquiries and have shown a high level of interest in ConvergeOne and the solutions and services we offer
- As well as, being responsible for data entry and the integrity of all lead and customer data
- A successful Business Development Representative will have an opportunity and promotion path to move to an Inside Cloud Account Manager position (ICAM)
- Understands the ConvergeOne BANT Qualification methodology (Budget, Awareness, Need & Timing)
- Develops new business opportunities by driving awareness for the ConvergeOne portfolio, Cloud offerings, 5X4 core practices and strategic partners
- By utilizing campaigns, regional events, digital tools (website, emails, social media)
- Maintains customer engagement through phone calls, emails, social media, sending white papers, recorded webinars
- Uses position thought leadership and differentiation
- Nurtures and cultivates relationships by using our BANT methodology while clarifying timing, need, authority and budget
- Finds sales qualified leads, declares and passes to Regional Vice President as well as Director, Sales Operations
- Follows up with prospects and existing customers from field market events
- Answers inbound sales calls from potential customers, obtains client information, answers questions, provides information and follow up as needed
- Uses Microsoft Dynamics CRM to capture information regarding leads/customers, communication history, as well as facilitate lead flow and lead scoring
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data when account information is incomplete to ensure data integrity
- Works on data entry, management & maintenance to ensure data integrity, monitor data & process
- Works with campaign manager to develop follow-up email templates and nurture streams
- Completes 40 Phone Calls/Emails/Social Media Contacts per day
- Utilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover
- Converts sales qualified leads to sales accepted leads
- Documents all activity and status of leads
- Meets and exceeds monthly goals by delivering Sales Accepted Leads
- At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne
Benefits
- 401(k) Plan (35% match per dollar up to 10%)
- Health Coverage (BCBS of MN with National Network + Kaiser CA)
- HSA + Employer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- FSA Plans
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Long Term Disability
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance
- Legal/ID Theft Plans
- ShareCare (fitness incentive of $20 - $40/month)
- SmartShopper (cash reward for searching for low cost treatments)
- Travel Assistance
- Business Travel Accident Coverage
- Pet Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 1,001-5,000 employees
- Software, Information Technology, Professional Services, Consulting, IT Services, Cloud Computing, Telecommunications, Information Technology and Services, Computer Networking, Digital Transformation
- Privately Held
- Founded: 1993
- Last round: Series unknown
- Bloomington, Minnesota
- Company Specialties:
Managed Services, Professional Services, Advisory Services, Cloud, Business Applications, Customer Experience, Modern Workplace, Cyber Security, Data Center, Enterprise Networking, Lifecycle Services, and Communication Platform as a Service
Company information
ConvergeOne is the premier IP-enabled, solutions-led, customer experience company. We create value for customers by developing transformative solutions that connect people with purpose. Over 10,000 enterprise and mid-market customers trust ConvergeOne to achieve their business outcomes with collaboration, security and enterprise networking solutions. Our 2021 NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness and deep domain expertise. ConvergeOne has partnerships with key global industry partners, delivering solutions with a total lifecycle approach. ConvergeOne holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers. OUR COMMITMENT TO DIVERSITY + INCLUSION We believe that diversity of thought, perspective and background are key ingredients to personal fulfillment and business success. At ConvergeOne, we are committed to building a workforce that represents the world in which we live, and understand that only then will we reach our highest level of achievement as an organization. We recognize that we will achieve greater success by providing team members with an environment that respects the dignity of every individual, fosters trust, and allows every team member the ability to nurture their talent as individuals and as part of a collaborative team.
