Primark
Retail Operations Manager
Wellesley, MA | $115K - $159K
Qualifications
- To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment
- Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager
- Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance
- Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success
- You bring strong planning and organizational skills and the ability to work to agreed timescales
- You have experience managing or supporting resourcing planning and scheduling
- Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock
- Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
- Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Responsibilities
- As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience
- You will also work to maximize sales, maintain store standards, and motivate your team
- By exceeding customer expectations and delivering on Primark’s proposition (outstanding VALUE; amazing FASHION in an exciting retail ENVIRONMENT while ensuring the customer experiences quality SERVICE) you’ll drive store sales to achieve targets
- Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you’ll know what is trending and order your merchandise daily to drive sales)
- You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders
Benefits
- We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important
- 10,001+ employees
- Retail, Fashion, Apparel, Textiles, Fast Fashion
- Privately Held
- Dublin, County / Dublin postal district
- Company Specialties:
Fashion, Retail, Buying, Merchandising, Supply Chain, Retail Management, Facilities, Human Resources, ICT, Store Development, Retail Sales, Finance, Marketing, Department Manager, Procurement, and Apparel
Company information
Primark is an international clothing retailer employing more than 70,000 colleagues across 16 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kid’s, as well as beauty, homeware and accessories. With a focus on creating great retail experiences in-store, Primark continues to expand across new and existing markets with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone. Primark Cares is its commitment to doing better, every day - making more sustainable products everyone can afford, reducing its impact on the planet and improving the lives of workers. It has made a series of public commitments it plans to work towards and report on progress each year. These include making all its clothes from recycled or more sustainably sourced materials, ensuring clothing is recyclable by design, halving carbon emissions across the value chain and pursuing a living wage for workers in the supply chain.
