Heluna Health
DevOps Engineer (LANES)
Los Angeles, CA | $112K - $160K
Qualifications
- Bachelor’s degree in information technology (IT) or a related field
- AWS Cloud Services, 5+ Years mandatory
- Prefer GCP experience also
- EC2: Linux shell commands
- Load balancing
- Auto Scale Groups
- RDS – Postgres
- Networking
- Management, monitoring, backups, DR planning / testing
- Uptime checking – internal and external
- Managing hundreds to thousands of HL7 interfaces, preferably in Mirth Connect
- Comfortable with CI/CD concepts, for reliable, no downtime releases
- Dev Ops management within AWS, CloudWatch, logging, alerting, monitoring
- Five (5) years of experience in information technology across diverse application areas and technologies and methodologies
- Four (4) years of experience working in team environments and implementing healthcare related system dealing with HL7/Clinical data in a distributed environment
- Two (2) years of experience in vendor services environment
- Four (4) years of experience with Interface development using HL7
- Five (5) years of experience in technical operational support
- Ability to work with minimal supervision
- Ability to adopt best in class processes and tools
- A valid California driver’s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
- Successful background check clearance
- Walk Frequently
- Push/Pull Occasionally - Up to 50 lbs
Responsibilities
- The DevOps Engineer will provide operational and technical support to LANES
- Responsible for effectively managing operations within the Amazon Web Services and Google Cloud infrastructures
- Serve as the primary lead for production support, operational support and issue resolution of:
- HL7 and CCD interfaces in Mirth Connect
- Middleware layer consisting of Node.js running a load balanced EC2 group
- Web application layer consisting of Angular and Nginx
- Responsibilities include interacting with external technical vendors, LANES team and LANES clients regularly
- Provides day-to-day analysis of health of the HIE, including issue reports, monitoring of quality standards and customer impact analysis
- Provides detail analysist support for all issues or concerns
- Monitors and documents resolution progress and provides updates to all parties
- Clearly understand the mission of the LANES and demonstrate exceptional customer service to all LANES’ participants and team members
- Work collaboratively with all to support program objectives
- Manage operations / troubleshooting in our cloud environment (Primarily AWS with some GCP) and setup the necessary tools / alerts / monitoring to ensure maximum uptime
- Troubleshoot HL7 / CCD interfaces, as well as Node / Angular application issues and provide detailed analysis to the development team
- Troubleshoot Postgres database performance / issues and make optimization recommendations to the development team
- Define and maintain SOPs for the development / operations teams
- Troubleshoot to a 2nd or 3rd level and clearly communicate findings to the development team
- Troubleshoot and resolve basic network connectivity
- Develop an operational environment that focuses on customer service and operational excellence
- Provide configuration management support of current and future designs to ensure scalability and availability of all production features
- Perform system updates and maintenance during monthly windows
- Oversee all operation issue of technical systems and other service providers, including developing feedback mechanisms from program participants
- Provide day to day support of HIE operations and activities, including reports, technical assistance, client support, help desk and utilization reports
- Develop operational process to support business objectives using an array of technologies and methods that align to best practices in the market
- Work with other technical resources in joint analysis, debugging and defining processes and procedures to increase proficiencies and quality
- Define and execute on an establish SDLC with process improvements
- Other duties as required to ensure LANES operations are successful
- Handling / Fingering Occasionally
Benefits
- The pay range for this position is $112,065.20 – 160,000.00 annually
- 1,001-5,000 employees
- Pharmaceuticals, Healthcare, Technology Services, Research & Development, Nonprofit Organizations, Research, Government & Public Administration, Non-profit, Public Health
- Nonprofit
- City of Industry, CA
Company information
Heluna Health is a national nonprofit leader in providing program and support services to optimize population health. We support researchers, consortia, government agencies and community nonprofits to ensure the health and well-being of our communities.
