Talkdesk

Talkdesk

Enterprise Account Executive - Central

Austin, TX | $141K - $224K

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Qualifications

  • Travel required: 50%+
  • 5+ years of new business, direct sales experience, carrying a quota
  • Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospect with 500-1500 employees
  • Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully
  • Demonstrated track record of successfully planning, developing, and implementing of new business opportunities
  • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
  • Excellent communication and presentation skills
  • Extensive negotiation and contract development experience
  • Comfortable operating in a fast-paced, dynamic startup environment

Responsibilities

  • Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
  • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
  • Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community
  • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
  • Communicate accurate and realistic forecast information to the management team per our process and policy
  • Communicate market reaction and needs back to the business in a productive manner
  • Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep
  • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Benefits

  • 100% remote first option
  • Flexible PTO, healthy work life balance
  • Multiple medical and dental options including a HSA we contribute to
  • Fertility & Family Planning Support including paid parental leave
  • Pre-IPO Equity

Company information

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Learn more and request a demo at www.talkdesk.com.

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1,001-5,000 employees
Software, Software Development, Cloud Computing, Telecommunications, Sales, Customer Service, SaaS, Technical Support
Privately Held
Founded: 2011
Last round: Series D
Last round: US$ 230.0M
San Francisco, CA
Company Specialties:
Call Center Software, Computer Software, Technology, Customer Experience, Innovation, Enterprise, Customer Service, CSAT, and CX