SupportNinja
Business Development Representative
Austin, TX | $79K - $118K
Qualifications
- 1 year in a sales development/business development function or relevant work experience
- Experience in using a CRM for managing customer/client information
- Ability to meet a sales through general sales techniques and retention
- Resilience and creativity in response to rejection
- Excellent verbal and written communication skills
- A knack for making connections and gaining the trust of others
- Ability to make Good time management skills and able to input/review data with a high level of accuracy
- A customer-focused approach - you thrive on solving customer problems
- Outstanding ability to prioritize work and tasks; attention to detail and excellent follow-through
- Intellectual curiosity and a high propensity for self-development and learning
- The ability to self-motivate - the BDR role can be unstructured
- Your success will be depend on your ability to hold yourself accountable to getting the job done
- A positive attitude and high degree of persistence and tenacity
- Amenable to working US hours and flexibility to work on weekends if necessary
Responsibilities
- Lead outreach to defined prospect list and create your own leads from competitors
- Personalize communication to these leads
- Comfortable with researching prospects and writing short, 5 bullet emails
- Perform cold call over the phone as needed
- Help our lead seller meet and exceed sales targets
- Build prospect lists, sales pipelines and research prospects to send a personalized note
- Follow up and build rapport with prospects
- Research what advertisers are running with our competitors
- Create or update customer records on the CRM system
- Identify key decision makers within new accounts
- Perform administrative duties, such as: Follow up on all client production orders and problem-solve any issues that may ariseo; Maintaining organized and up-to-date records of clients and sales activity
- Background/knowledge on outlining process
Benefits
- Ninja Perks and Benefits
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
- Employee Referral Program
- 1,001-5,000 employees
- Software, Information Technology, Technology, IT Services, Software Development, Telecommunications, Information Technology and Services, Healthcare, Software as a Service (SaaS), Business Process Outsourcing
- Privately Held
- Founded: 2015
- Last round: Private equity
- Dallas, Texas
- Company Specialties:
outsourcing, customer support, customer experience, back-office support, lead generation, and content moderation
Company information
SupportNinja provides customer experience and back-office support services for tech companies and startups around the world. Phone | Chat | Email | Lead Gen | Content Moderation | Tech Support | Much More
