Klaviyo
Product Designer, AI Self-Optimization
Boston, MA | $112K - $168K
Qualifications
- You will also be expected to utilize your full range of product design, interaction design, and visual design skills, and – individually – maintain a level of ownership and expertise of reporting at Klaviyo
- 3+ years of professional design experience or Masters degree with a background in AI or data experience design
- Ability to communicate complex ideas and concepts to various audiences
- Experience with data visualization and information design
- A portfolio of projects supporting end-to-end product development cycle, from audience definition to product adoption
- A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems; you can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable outcomes
- Proven self-motivated, detail-oriented craftsperson, able to work efficiently and effectively with other designers, developers, product managers and marketers
- Understanding of probabilistic design
- Experience crafting conversational interfaces
- Experience working with data to create actionable experiences for users
- The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build', ‘why we’re building it’ and ‘how we will know customers love it’)
- Ability to adapt to new information and an openness to change conclusions when necessary; if one approach doesn’t work, you’re ready to try something else
- Experience designing with Figma
Responsibilities
- This role sits within the Intelligence pillar that focuses on two main goals: helping customers understand where their business is currently, as well as helping them predict and plan for where they want to grow in the future
- You will work closely with other teams such as our strategies and reporting teams to help craft a cohesive experience for providing actionable insights for our customers
- Your responsibilities will include: brainstorming the next great AI-powered experiences that optimizes experiences for our customers with minimal effort on their part in partnership with Product Managers, Engineers, and more senior designers within the AI space
- You’ll be prototyping the experience, assisting during agile development, tweaking pixels right before launch, and working with customers to perform usability testing
- Design great user experiences that ensure our self-optimizing experiences are consistent across our platform and make use of appropriate context to maximize the value to our customers
- Take broad, conceptual ideas, often involving complex data models, and turn them into useful and valuable outputs for our rapidly growing customer base
- Partner with Product Managers, Engineers, Researchers and Content Strategists to design the user experience of a product to evolve the concept into a production ready design and post-launch optimizations
- Give, solicit, and take feedback from other designers, engineers, and product managers to continually raise our bar for quality
- Understand and co-own the success metrics for owned product areas
Benefits
- Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law
- This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees
- $112,000—$168,000 USD
- 1,001-5,000 employees
- Advertising, Digital Marketing, Marketing Automation, Software, Retail, Marketing, Technology, Consumer Goods, Computer Software, Internet
- Privately Held
- Founded: 2012
- Last round: Secondary market
- Boston, Massachusetts
- Company Specialties:
Email Marketing, Ecommerce, Data Science, and Analytics
Company information
Klaviyo™ is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine unlimited customer data with more than 250 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Unilever, Bonobos, Taylor Made, Citizen Watches, and more than 90K other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms. See our social media community guidelines: www.klaviyo.com/legal/social-terms #Klaviyo
