Fieldguide
FT Customer Support Representative (Work From Home)
Louisville, CO | $77K - $80K
- [Customer Service / Remote] - Colorado residents welcome / Up to $80K per year / Wellness benefits / PTO / 401k / Technology & work from home reimbursement - As a Customer Support Rep you'll: Respond quickly and accurately to client requests for assistance, always with a positive attitude; Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors; Guide customers through the features and functionalities of the Fieldguide platform; Assist in customer database setup and template creation; Contribute to and update the online help resources, FAQs, and support documentation...Hiring Fast >>
- 11-50 employees
- Digital Marketing, Technology, Consulting, Software Development, Product Management, Research & Development, Project Management, Environmental Services, User Experience Design, Field & Crop Services
- Privately Held
- Founded: 2020
- Last round: Series A
- Last round: US$ 17.0M
- San Francisco, CA
- Company Specialties:
Compliance Software, Compliance Audit & Advisory, Audit Engagement Software, Workflow Automation & Artificial Intelligence, Enterprise Cloud, Real-Time Collaboration, Risk Management, Compliance Standards, Regulatory Standards, Cybersecurity, Information Security, and Information Technology
Company information
Fieldguide is an enterprise software company building automation and collaboration software for assurance and advisory firms. Built by former Big Four practitioners and experienced technology leaders, our platform digitizes the end-to-end engagement workflow on a single, cloud-native platform. Fieldguide is trusted by top CPA firms to boost margins, win new business, and build stronger client relationships. We are backed by top venture capital firms, including 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, and more.
