Applied Industrial Technologies
Customer service manager
Denver, CO | $70K - $80K
Qualifications
- 2+ years sales or customer service leadership experience in a business-to-business transactional environment
Responsibilities
- In our fast-paced team environment, you will collaborate with our customers and sales team to find products and services, solve customer needs, and build ongoing business relationships
- Manage and lead / participate in day-to-day service center operations
- Hire, train, and develop service center personnel
- Manage internal service center operations to meet / exceed P&L objectives including inventory, AR / DSO, AP
- Meet customer and shipment metrics including time to fill, expediting orders, and quoting
- Review and complete monthly reports as well as overseeing petty cash balancing
- Ensure that customer relations are maintained at a high level
- Use key metrics to evaluate and recommend best practices for operations
Benefits
- You'll receive rewards and resources to fulfill you both professionally and personally
- In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader ( 401K, insurance, time off, employee assistance, etc .) you will also enjoy :
- A LASTING CAREER Career paths are available in sales, operations, or management throughout the country
- Professional development, training and tuition reimbursement
- Team oriented company culture where it's called work for a reason but have fun in the process
- Great work / life balance
- Industrial sales / distribution experience a plus
- In accordance with applicable wage transparency law requirements, the typical total compensation for this position in Denver, CO is $70,000 - $80,000 per year depending on experience
- This includes salary and bonus opportunities
- Quarterly and annual bonus amounts are tied to location and company performance, though no specific amount is guaranteed
- 5,001-10,000 employees
- Logistics, Industrial Automation, Manufacturing, Construction, Engineering, Wholesale Trade, Energy, Industrials, Industrial Equipment & Components, Aerospace
- Public Company
- Cleveland, OH
- Company Specialties:
Bearings, Power Transmission, Fluid Power, Industrial Distribution, Industrial Supply, Flow Control, and Automation
Company information
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. To learn more, visit www.Applied.com.
