HepQuant, LLC
Customer Service Manager (Sales)
Denver, CO | $80K - $100K
Qualifications
- The employee must occasionally lift and/or move up to 25 pounds (lifting boxes, files, etc.) Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus
- All applicants must have authorization to work for HepQuant in the U.S
Responsibilities
- It delivers information about liver cell function and portal-systemic shunting, attributes of liver disease that are associated with clinical outcomes
- Results may be used by a physician in conjunction with clinical evaluation and other tests to aid in the decision to proceed with or defer invasive procedures, to monitor treatment response, or to predict disease progression and adverse outcomes, such as ascites, encephalopathy, and variceal bleeding
- HepQuant is searching for a sales representative/Customer Service Sales Representative who will take on a frontline selling role
- The Customer Service Manager will support the sales efforts with hepatologists and gastroenterologists that order the HepQuant DuO test
- Primary responsibility is to develop, maintain, and expand business opportunities among assigned large accounts, Integrated Delivery Networks (IDNs) and / or complex clients in a targeted area
- The Customer Service Manager is the supporting customer-facing contact for these specific accounts
- This role manages and leverages these targeted opportunities within a region to drive continuous growth and profitability for HepQuant
- This position reports to the VP of Sales/Head of Sales/National Sales Director
- Serve as frontline point of contact for pilot phase of LDT launch and rollout with key target offices being Hepatology and Gastroenterology
- Meet/exceed sales and profitability goals within assigned geographic area
- Coordinate needs and perform opportunity assessments in territory to drive business growth and increase market-share
- Establish productive, professional relationships with key decision-makers and influencers at multiple levels with targeted customers including KOLs, C-suite within IDNs, practice managers, RNs/MAs/phlebotomists for staff training and technical buyers
- Proactively assess, clarify, and validate customer needs on an on-going Influences and addresses customer expectations
- Manage com funnel for the account targets
- Convey timely information to the Sales Director, Marketing and others on field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities
- Manage expense budget within guidelines to ensure return on
- Represent and sell to all stakeholders acting as the brand ambassador to targeted clients within the
- Attend sales meetings to share best
- Work Environment & Physical Demands
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
- Travel: Position will require approximately 50-60% travel via airplane, car, and overnight stays
Benefits
- FSLA: Salaried Non-Exempt
- Salary: Disclosure as required by Colorado law, the annual salary range for this position is $80,000 to
- $100,000 plus bonus
- The actual compensation may vary based on work experience, education and skill level
- Medical, Dental, Vision, Short and Long-Term Disability and AD&D, Life Insurance, 401(k) with company match, profit sharing program
- Mileage reimbursement, other territory expenses (cell phone, office supplies)
- 11-50 employees
- Biotechnology, Medical Devices, Healthcare, Life Sciences, Research and Development
- Privately Held
- Denver, CO
- Company Specialties:
Liver Disease Testing, diagnostics, and Pharma Solutions
Company information
HepQuant develops non-invasive, quantitative tests that measure liver health. The HepQuant DuO Test enables healthcare providers to manage patients with liver diseases more effectively. The HepQuant DuO Test delivers information about liver cell function and portal-systemic shunting, attributes of liver disease that are associated with clinical outcomes. Results may be used by a physician in conjunction with clinical evaluation and other tests to aid in the decision to proceed with or defer invasive procedures, to monitor treatment response, or to predict disease progression and adverse outcomes, such as ascites, encephalopathy and variceal bleeding.
