ADG | Artisan Design Group
Senior Operations Manager
SF, CA | $103K - $171K
Qualifications
- Bachelors or Masters degree in Design, Business, or a related field
- Experience in design operations, emphasizing process optimization, workflow enhancement, and effective collaboration within design teams
- Proven project management skills, overseeing design projects from inception to delivery
- Expertise in developing and implementing efficient design processes and systems to ensure cohesive coordination across cross-functional teams
- Strong interpersonal and communication skills, enabling effective collaboration with diverse stakeholders and cross-functional teams
- Familiarity with design, UX, and design thinking methodologies
- Resourceful in managing budgets, timelines, and project resources
- Proactive and solutions-oriented mindset with the ability to navigate and resolve challenges in a dynamic design environment
- Awareness of emerging trends and technologies in design and design operations
Responsibilities
- Plan and Execute: Develop detailed plans for each project role to ensure smooth progress, intervening proactively when issues arise
- Collaborate closely with the Head of Venture Design on client projects to address challenges and optimize project outcomes
- Build and Manage Relationships: Organize stakeholders, establish vendor partnerships, facilitate research participant recruitment, and foster collaboration across a global, remote team
- Work closely with the CEO on the development of ADG, supporting business development tasks such as proposal writing and hiring
- Manage Team Operations: Create schedules, oversee the tooling/tech stack, plan on-sites, and ensure high-quality work from the project team
- Maintain a clear understanding of project scope and timeline for on-time, high-quality deliverables
- Actively participate in recruiting and hiring processes to strengthen ADG's team
- Client Satisfaction Management: Lead scoping meetings, facilitate kickoffs, and conduct client check-ins to ensure project success
- Strategically align client needs with the design team's work, contributing to overall client satisfaction within ADG's design program
- Operational Excellence Leadership: Contribute to ADG's internal operations by building a foundation for project excellence
- Research and procure tools, recruit talent, budget projects, and enhance ADG's design practice for increased repeatability, scalability, and effectiveness
- Keep ADG's company systems up to date to support seamless operations
- Advance Design at ADG: Utilize exposure to design, business strategy, operations, systems, and futures thinking to articulate ADG's cutting-edge and essential design approach in the 21st century
- Work closely with the CEO to align design initiatives with the broader development and growth of ADG
- No-Meeting Fridays: We avoid scheduling meetings on Friday
- 1,001-5,000 employees
- Retail, Construction, Real Estate, Home Improvement, Interior Design, Architecture, Building Materials, Home Decor, Homebuilding, Remodeling
- Privately Held
- Founded: 2016
- Last round: Private equity
- Dallas, Texas
- Company Specialties:
Countertops, Flooring, and Cabinets
Company information
Headquartered in Dallas, Texas, ADG comprises 22 divisions operating across 25 states with 100+ distribution, design, and service facilities. As an interior finishing dealer, ADG entities provide design, procurement, installation, and project management of flooring, cabinets, and complimentary products for homebuilders, multi-family developers, and institutional property owners. Our collective 3000+ Talents share the same passion – the passion for meeting builder commitments by personalizing single and multifamily homes for each buyer.
