Description

Who we are

Peak support is a rapidly growing services provider offering a wide range of services such as customer support, sales operations and business process outsourcing to high-growth companies. Our headquarters is in Cambridge, Massachusetts with delivery centers across the Philippines, Columbia, Europe, and India.

Our mission is to empower our team to innovate and deliver beyond expectations, and we're currently looking for aHuman Resources Generalistto champion this mission and grow with us!

Your Tasks As An HR Generalist Include

Implementing HR processes
Employee and Labor relations
Compliance to PH Labor Laws
Conducting touchpoints with Stakeholders to maintain alignment and compliance with Company’s policies and procedures.
Consulting capacity for benefits, employee, and labor relations for all employees
Maintaining manager and employee confidence by keeping human resources information confidential.
Spearhead policy roll out.
24-hour timeline in ticket closures while providing accurate resolution
Conducts audit of documents pertaining to employee’s records.
Sending regular reminders to Service Delivery on regularization, separation in the HRIS system
Ensures compliance with IT /Security protocols.
Case Management
Ad hoc tasks as required.

HR Generalist Requirements

Bachelor’s degree in human resources, Business, or related field.
Previous experience working in Human Resources.
Highly proficient with MS Office applications, especially MS Excel
Knowledgeable on local employment laws and HR best practices.
Highly trustworthy, flexible, and adaptable to changing needs.
Have excellent communication skills and interpersonal skills.
Be keen to detail, organized and comfortable with data entry and file management.
Have a passion for the HR profession and working with people.
Experience/knowledge on Paylocity / Jeonsoft and other time tracking tools is an advantage.
Amenable to work on Philippine night shift/holidays/shifting schedules.

What We Offer

Full time, permanent employment opportunity
100% Remote work set-up
Competitive compensation & benefits package
Chance to be part of an awesome team!

Requirements

Technical requirements:

Internet speed upload & download: at least 10mbps
Device requirements (laptop or desktop)
CPU:

Intel Core i Series (i3-7000, i5-4000, i7-5000, i9) or better, Pentium G5400/N6400 or better, Xeon E Class or better / AMD Ryzen 3 2200G or better, Athlon 3000, Silver, Gold or better

Apple M1, Intel Core i Series (i3-7000, i5-4000, i7-5000, i9) or better, Pentium G5400/N6400 or better, Xeon E Class or better / AMD Ryzen 3 2200G or better, Athlon 3000, Silver, Gold or better.

8GB RAM
Windows 10 (64-bit) or better; or MacOS 12 (Monterey) or better
Genuine Windows version
With active virus protection