When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

Check out how we make a meaningful difference in the lives of others!

https://player.vimeo.com/video/518665804

What We Offer You:

A culture that values employees and celebrates, empowers, and inspires a diverse workforce
Outstanding comprehensive benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
This is a remote position.

Life Takes You Places! Are you ready to join us?

The starting base salary range for a Executive Administrative Assistant is $51,000 to $75,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, company tenure, and internal equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

Executive Assistant - SVP IT, SVP Operations Overview:

Provides a broad range of administrative and analytical support to the SVP IT, SVP Operations, and IT/Operations leadership. Performs highly responsible, confidential, and complex secretarial and administrative duties,thinks strategically, and can synthesize a wide range of information in order to proactively keep executives apprised of important items and their impacts on the business. Oversees requests such as research, reporting, and analysis. The successful candidate must be a creative problem-solver who is proficient in creating and analyzing reports, prioritizing competing priorities, and creating presentations for senior leadership meetings.

Essential Duties:

Efficiently executes administrative duties:

Maintains SVP IT and SVP Operations calendars
Schedules and arranges departmental meetings, conference calls, and appointments
Serves as a buffer and liaison between IT and Operations Departments and company leadership, internal divisions, and external contacts (including employees, consultants, vendors, and policy holders)
Screens internal and external visitors and phone calls
Provides assistance to telephone callers
Answers questions and responds to escalated requests and complaints
Coordinates travel arrangements including flights, lodging, and transportation
Completes associated expense reports for travel reimbursement
Analyzes invoices, expense statements, check requests, and other financial documents to determine accuracy and legitimacy prior to presenting for sign off
Maintains and distributes departmental budget and variance reports
Administers subscriptions and professional memberships
Keeps department records and files up to date and free of obsolete or outdated items
Assists with review and disposition of emails for priority actions needing escalated attention by executives

Coordination of team events and large meetings:

Completes a schedule of events for large team meetings, planning sessions or guest sessions
Secures appropriate venues, including contracts if required
Anticipates needs of participants and provides necessary accommodations including guest access for facilities and network access
Complete calendar scheduling
Secures and coordinates catering as needed
Compiles materials and distributes prior to meeting
Is present during event/meeting to address any concerns or issues, ensuring event/meeting is success and positive experience

Keeps executives well-organized and proactively prepared for meetings and other commitments:

Ensures the SVP IT, SVP Operations are routinely kept in a state of readiness by managing information including compiling and organizing various reports
Anticipates what the SVP IT, SVP Operations need in advance of meetings, and completes pre-meeting preparation, including provides reports, gathers data and other information, makes necessary calls, etc.
Works closely and effectively to keep the SVP IT, SVP Operations well informed of upcoming commitments and responsibilities and following up appropriately

Communicates proactively and sensitively:

Provides a bridge for smooth communication between the SVP IT and SVP Operations offices and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior leadership staff
Professionally executes projects for the SVP IT, SVP Operations, some of which may have organizational impact
Maintains discretion and confidentiality in relationships with employee matters and all correspondence to and from the SVP IT, SVP Operations, etc.

Provides analytical, reporting, and documentation support to the SVP IT, SVP Operations:

Creates and analyzes reports for the SVP IT, SVP Operations on a variety of matters, such as tracking initiatives, compliance, recruitment, and major project status
Helps manage logistical preparation and material development for board meetings
Conducts various special projects for the SVP IT, SVP Operations and IT and Operations leadership
Researches, prioritizes, and follows up on incoming issues and highly complex problems and situations, including those of a sensitive or confidential nature
Determines appropriate course of action, referral, or response
Prepares, tracks and documents IT and Operations Departments correspondence and complex documents including reports, presentations, and spreadsheets
Types and edits from general direction, rough draft or dictation, often under short deadlines, material involving the use of legal and related specialized terminology
Material consists of agreements, briefs, opinions, letters, memoranda, and other documents ensuring that all attachments, exhibits or enclosures are intact before distribution Performs other duties as assigned

Required Knowledge, Skills, and Abilities:

Advanced working experience providing executive level secretarial support
Advanced working knowledge of executive level secretarial support practices and procedures
Excellent organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to details
Ability to evaluate a wide range of information and see the larger picture
Advanced interpersonal and communication skills and the ability to build relationships with stakeholders, including staff, and external partners
High degree of judgment, tact, and professionalism
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Ability to perform in-depth research for projects when asked for
Excellent critical thinking and analytical skills
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
Ability to be proactive and demonstrate initiative; ability to work independently, accurately, and exercise discretion
Forward looking thinker, who actively seeks opportunities and proposes solutions
Knowledge of procedures and document formats
Advanced MS Office Outlook, Word, Excel, and PowerPoint skills
Ability to handle highly confidential and time sensitive information
Ability to work in office as needed

Required Education and Experience:

Bachelor's Degree - related experience can substitute
2 years of related experience
Or, equivalent military experience
Must have active Notary License or obtain in the first 30 days of employment

Preferred Education and Experience:

Experience in a lead or supervisory role

USAble Life is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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