Position

Operations Manager, Veterans Services

Description

The Operations Manager reports directly to the Executive Director at the Washington, DC site and will regularly consult with and receive guidance and direction from the Vice President of Operations & Compliance at the National National Office. This position is responsible for managing site operations and ensuring program and fiscal compliance to support all services offered.

Ensures overall organizational integrity within the site through compliance with all local, state, federal, and other regulations
Ensures program and financial compliance for each grant funded to include driving efforts for achieving performance goals, clean audits, and balanced budgets
Functions as a leadership role at the site among the management team and in support of the Executive Director and collaborates with the national Operations team to support organizational success
Strategizes with management and national team from operations, compliance, and fiscal perspective to design, implement, and/or update programs and services to meet the needs of clients and the community
Coordinates with site Managers/Coordinators to prepare and submit reports as required for funder, regulatory entities, and internal purposes
Performs grants management to include researching, preparing, and submitting grant applications, renewals, and modifications as needed to support program activities in collaboration with national Operations and Development departments
Ensures client file and program data audits are conducted to ensure compliance with funders as well as organization standards
Collaborates with the Budget Analyst to prepare, modify, and monitor budget for entire site and each program/grant funded to include forecasting and strategizing to balance the budget
Ensures all revenue and expenditures are allowable, allocable, and reasonable based on requirements for funding sources and general non-profit compliance to include following required procurement methods and collaborating with Accounting for proper recording
Approves all site expenses to include overseeing distribution and accounting of petty cash, site credit cards, and other financial transactions ensuring internal controls are maintained
Oversees tracking, collecting, and reporting of program rents & fees from program participants
Ensures grant billings are in conformance with grants and budgets to include timely preparation, submission, and collection in collaboration with the Budget Analyst
Manages site payroll by ensuring a thorough review of employee time sheets and payroll reports to ensure proper allocation methods in collaboration with Human Resource Generalist
Participates as a leadership level position in staff recruitment, hiring, retention, training, evaluation, termination, and supervision as applicable and ensures complete personnel files are maintained in collaboration with Human Resource Generalist
Coordinates with National Office to ensure site licenses, permits, and insurance certificates are maintained as required by law and funders
Collaborates with the Program team to ensure database maintenance and data quality for accurate grant and program reporting, client information, donation tracking, etc.
Coordinates with National Office, landlords, and property management on lease agreements/addendums and facility maintenance to ensure compliance with regulations to include health and safety codes
Coordinates with National Office to ensure site Information Technology (IT) needs are met
Coordinates with all departments to oversee and maintain site inventory of supplies
Other duties as assigned

Requirements

Bachelor’s Degree required, preferably in Non-Profit Management, Public Administration, Accounting, Finance, or related field. Master’s Degree preferred
Minimum 2 years of operations management experience required, preferably with experience managing grants, finances, and compliance in a non-profit organization
At least 2 years in a leadership, management, or supervisory role required
Understanding of fund accounting and budgeting process
Ability to work within a social services team environment yet maintain the bottom line
Excellent oral & written communications skills
Ability to communicate and work effectively with a diverse group of clients, staff, community members, and funders as well as work independently with minimal oversight
Leadership, Supervisory, and Conflict Management Skills

Additional Information

Full-Time, Direct Placement
Benefited Position
Exempt

INDH