About Reflex

Reflex is changing the way that 15-million Americans work in retail. We’re building a platform that matches leading apparel brands with the top tier of retail talent, on-demand.

About The Role

We are looking for a Product Manager to join the team who is responsible for the strategy, roadmap, and feature definition across the Reflex worker app, retailer platform & internal tools. This role spans many types of activities, from strategic to tactical. The Product Manager provides cross-functional leadership and bridges organizational gaps between different functional groups, in our case between engineering, operations, sales, and marketing.

Responsibilities

Create product strategy and business requirements for new features or products
Responsible for product vision, roadmap and continuous improvement of features and/or products
Lead and obtain strategic buy-in from internal and external stakeholders
Communicate key messages and engage with many diverse functional stakeholders throughout the product lifecycle
Actively seek customer and market input and data as a source of product innovation
Act as the SME during initial roll-out and provide support when needed
Responsible for measuring impact & continuing to iterate on products post-launch

Qualifications

Posses strong diplomacy and excellent communication skills with the ability to present and communicate effectively in front of leadership, stakeholders, and customers.
Has a customer-centric approach with a focus on delivering products that meet customer and user needs.
Skilled at conducting market research, gathering insights, and creating business cases.
Education: Bachelor's degree in business, engineering, or a related field.
Experience: 5+ years proven experience as a product manager of consumer facing apps or technology, including experience in a lead role.
Startup experience preferred

About You

Self-starter: you are self directed when you need to be and excited to work in a fast paced, low ego environment
Thoughtful problem solver: You're a superstar at getting to the bottom of tricky problems. You are comfortable working through hard challenges, both alone and with others.
You like to “get it done”: you have well-rounded skills and experience to run projects end to end.
Pragmatic and business-oriented: "Business impact" isn't just a fancy phrase you hear team members talk about. You embrace the objective of the company, make tradeoffs relentlessly, and prioritize projects better than anyone.
Put users first: You think critically about the implications of what you build and how it shapes people's lives.
Excellent communicator: You communicate ideas clearly and engage thoughtfully with others. You love to tell stories using words and visuals.