Consumer Safety Technology (CST)and our family of brands have helped millions of individuals to live and drive responsibly. Intoxalock, a subsidiary of CST, is the country’s largest ignition interlock provider (IIDs) in the United States and the only company working to assist individuals in successfully navigating the often-daunting DUI process. For more than 30 years, Intoxalock has helped millions of people get back on the road safely after a DUI, prevent impaired driving, and save lives.

We are proud to have pioneered alcohol-specific fuel cell technology that sets the industry standard. We provide products and services to consumers and program monitoring authorities to effectively deter impaired driving and support individuals as they navigate the license restoration process. We assist customers who are required to install an IID to regain their driving privileges after a DUI incident. We are headquartered in Iowa, operate in 48 US states, and have over 5,000 installation locations across the country, allowing us a strategic advantage in the marketplace, where our customers can find a convenient location within minutes from where they live or work.

We hire people who we expect will produce exceptional results, inspire positive change within the company and deliver amazing service to our clients, which includes consumers, attorneys, state associations and more. We are a workplace you can be proud of. We’ve been named a Top Workplace several years running and again in 2024 for national employers. Our products stopped an average of 26,000 intoxicated start-ups each month and 29 million in the last decade.

We are hiring aRemoteFirmware Support Engineer.

ThisFirmware Support Engineeris a critical member of a small technical team developing firmware for embedded products that have a significant nationwide installed base. The Firmware Engineer is primarily responsible for developing product firmware for continuous improvement of our existing products as well as updating or creating new tools to assist engineering test, operations repair, and contract manufacturers.

Duties & Responsibilities:

1. Design and implement new features and unit test firmware on embedded processors in our custom designed solutions.

2. Troubleshoot and diagnose production issues, collaborating with cross-functional technical team and provide solutions.

3. Work with project lead to determine coding, programming, and integration activities required.

4. Collaborate and communicate with internal and outsourced development partners.

5. Effectively communicate firmware changes and impacts to external teams and stakeholders.

6. Build stable, efficient, high performance, testable, and maintainable solutions.

7. Evolve our current Windows based firmware debug and test tools.

8. Document technical details of firmware operation.

Success in this position requires individuals who have the following skills:

1. Expert diagnostics: Ability to think with clarity and logic, identify and connect seemingly disparate information sources to get a holistic picture and define the problem clearly. Investigate beyond the 'surface' of the problem to solve for the root cause.

2. Connector: Network and connect individuals to problem solve. Assemble subject matter experts to troubleshoot and critically think through issues. Freely share information and resources to co-create a whole that is better than the parts.

Comfort with uncertainty: See opportunity in every challenge. Be willing to search further than what is known and personal experience, for a solution. Accept that there may never be perfect information for a solution. Adopt a solution-oriented mindset and frame options. Help others define enough of the problem to make decisions and move forward. Be ready to pivot if the environment requires. Embrace a try, fail, learn perspective.

Job Requirements:

1. Positive attitude and willingness to learn.

2. C/C++ coding abilities.

3. Familiarity with various source control and defect tracking systems.

4. Knowledge of I2C, USB and UART drivers, runtimes and bootloaders.

5. BS in electrical/computer/software engineering or equivalent work experience.

Related skills:

6. Familiarity with modern fault tolerant IoT communications a plus.

7. Experience with embedded RTOS, Win 10 IoT, WinCE, Linux or Android is a plus.

8. Arm, PIC or 8051C processor knowledge a plus. Experience with C#/.Net a plus.

Why work for us?

Check out this list of a few of the many good reasons why we are a Top Workplace:

Salary range is $110,000-$120,000+ potential 5% annual bonus incentive + 401(k) + benefits.
We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly.
CST won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award
Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
Full-time/40 hours guaranteed weekly.
A comprehensive and highly competitive benefits package, including:
Dental Insurance
Health Insurance
Vision Insurance
401(k)
Paid Holidays
Paid Time Off
Ongoing Professional Training online via Litmos
And more

Equal Opportunity Employer

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.