Do you love helping Divorce & Custody clients with compassion and understanding?
Do you enjoy managing cases to ensure movement toward client goals and compliance with court deadlines and rules?
Do you love the flexibility of working virtually?
Are you ready to join a fast-paced, growing law firm where you can make a difference and make this your year to thrive?

If so, you may have just found your dream job! To be considered for this position, please read carefully and follow the instructions at the end of the ad.

At Farias Family Law, we are a small but growing law firm looking for a Full-Time Virtual Paralegal for our Massachusetts Divorce & Custody Firm.

Position Summary

We are looking for someone with great people skills who would love managing clients and their cases, is comfortable with technology, loves helping divorce and family law clients, and is excited about personal and professional growth and working with an awesome team!

The position is for 40 hours per week and the pay starts at $45,000 - $65,000 per year, depending on skills and experience, with opportunities for bonuses. We offer paid time off, retirement contributions, and medical insurance reimbursement.

The hours are Mon - Fri 8:30 a.m. - 4:30 p.m. EST

The position is a perfect launching point for more advanced admin, management, and leadership positions at the firm.

We will ask you to set up reference calls with your previous managers and other individuals before any job offer.

About the Firm

Our firm is dedicated to providing the highest quality client experience in divorce and custody so that clients facing these difficult legal challenges come out on the other side happier and stronger.

We are a growing business, and we’re committed to taking care of our team members and creating opportunities for them to grow and thrive. We run a mostly virtual operation, but have some hybrid staff in our main office in Fall River, MA.

We are dedicated to finding the right fit for our team of A+ players. Please read this full ad and if it resonates with you, this might be the ideal opportunity for you. If you don’t love everything here, it might be best to save your time and pursue another opportunity.

We’re committed to making this a great culture to work in, delivering awesome service to clients, and to constantly improving as individuals and as a team. Our core values are Wellness, Excellence, Service, Integrity, and Teamwork.

Wellness is our lead core value. We prioritize our physical and mental health, which puts us in a better position to enjoy life, work, and effectively help our clients. We facilitate the creation of a great work/life balance so that you can work hard, feel satisfied, and make a great living, but also spend time with the people you love and do what you enjoy.

We’re committed to Excellence – to improving as individuals and as a team so that we can be the best at what we do. We facilitate personal and professional development so that everyone is constantly learning, growing, and improving. And while we have fun, we also believe in Systems and Key Performance Indicators, so that we work in a streamlined fashion and drive great results.

We offer elite client Service. Happy clients are at the core of every successful business. Our clients come to us in difficult times. So we lead with empathy and compassion and are committed to turning their experience positive. We know there are always better ways, and we encourage our team to use creativity and passion to help drive new ideas and streamlined procedures so that we are constantly improving the client experience.

We operate with the highest degree of Integrity. We’re open and honest with ourselves and each other, and we do it from a position of love and caring. Each team member holds themselves and their teammates accountable, so there is complete transparency, and we all know what we need to do to be A players and an A team.

Finally, we recognize that great Teamwork is one of the keys to a successful operation. The whole is always stronger than the sum of its parts. So we nurture a great culture and team spirit. We have fun and celebrate growth and success. We’re there for each other and work closely together to grow and thrive and deliver awesome service to clients.

We have a clear business plan and a robust marketing plan to give us stability and spur growth, which equals more opportunity for everyone individually and the business.

Because we’re a growing firm, we’re constantly honing our skills and learning new ways. We embrace change and challenges with enthusiasm and optimism. We expect greatness and are willing to help you get there. And we are committed to finding the best of the best who love what they do and want to be on this mission with us!

Summary of Ideal Candidate

Our Paralegal

Values the client relationship and is committed to guiding the client throughout the process in an informative and compassionate way.
Manages the case, including drafting legal documents, meeting court deadlines, updating the case file, communicating with team members and third parties, and assisting the attorney with discovery and hearing preparation.
Consistently and reliably meets billable hour requirements.

Outcomes

Case Management:

Efficiently handle a caseload of divorce cases, ensuring swift progress and compliance with court deadlines.
Keep detailed and current documentation for each case in our management system.
Collaborate closely with team members for optimal coordination.
Support attorneys in strategic planning, including financial and legal analyses for court events.
Organize and oversee calls with clients and third parties.
Liaise with opposing counsel regarding case activities and deadlines.
Accurately draft, revise, and maintain essential legal documents.
Aid in proactive and innovative discovery processes to strategically position cases and ensure client compliance.

Client Communication and Satisfaction:

Strive for excellent client satisfaction, aiming for a minimum of 9 out of 10 in client survey ratings on attorney performance and service.
Proactively manage and adjust client expectations as cases evolve.
Maintain responsive, empathetic communication with clients, regularly updating them on case status and activities.
Build trusting and positive client relationships through consistent professionalism, integrity, and advocacy.

Meeting Billable Hour and Revenue Requirements

Generate at least 67% of total working time as billable.
Enter all activities in the case management system accurately and contemporaneously as the work is done.
Assess key performance indicators weekly and make adjustments as needed.

Competencies

Wellness: Dedication to personal wellness. Committed to balancing work, relationships, hobbies, and personal interests effectively.
Excellence: Committed to continuous learning and improvement, setting high standards, and taking responsibility.
Service: Passionate about empathetically listening to and providing elite service to clients.
Integrity: Values openness to giving and receiving feedback, ethical behavior, and trustworthiness, and prioritizes the organization's interests.
Team-Oriented: Supports team, fosters team spirit, and shares credit.
Compassion: Attentive to client needs and demonstrates genuine care.
Adaptability/Flexibility: Embraces change and manages complexity effectively.
Communication: Proactive in keeping team members updated and seeks clarity when necessary.
Self-Awareness/Feedback: Acknowledges strengths and weaknesses and owns up to mistakes without defensiveness.
Conflict Management: Manages and resolves conflicts constructively. Does not avoid conflict.
Proficiency with Technology: Comfortable using and learning various technological tools.
Likability: Displays emotional intelligence, warmth, and a genuine, friendly demeanor.
Listening: Highly attentive to the opinions and needs of others, demonstrating patience and empathy.
Track Record: Consistently achieves high performance ratings.
Resourcefulness/Initiative: Identifies and acts on opportunities, overcoming barriers proactively. Effective problem-solver.
Patience/Stress Management: Maintains composure under pressure, separating personal from professional life effectively.
Professionalism: Maintains boundaries with clients and professionalism in all interactions.
Remote Work: Capable of high productivity in a remote setting with reliable internet access.

How will this job help you?

Compensation is merit and performance-based;
Fully remote;
You will receive training for both personal and professional growth which will allow you to advance within the firm if interested and also become highly marketable should you choose a different path; and
We have fun working together!

Instructions

To apply, please click this link and attach to the application: 1) A cover letter explaining why you’re the best candidate for this job; 2) your resume; 3) a list of 5 references including only previous managers and/or people you’ve worked with; and 4) a list of your Social Media Links.

No additional emails, phone calls or walk-ins. Failure to follow instructions will result in a rejected application.