SymplyFi is seeking an experienced, Senior Account Manager with restaurant, retail or franchise industry experience to join our growing team.

The Account Manager is responsible for managing, enhancing, and growing our customer accounts to ensure long term success of our customer relationships and drive additional revenue.

The focus and deliverables of this role include:

Develop and maintain key advisor relationship with our customers
Partner with colleagues in other departments to ensure a high level of customer satisfaction and perceived value
Uncover and forecast growth opportunities in our existing customer base
Promote add-on services, uncover organic sales opportunities and manage contract renewals
Coordinate with marketing on customer communications, educational webinars and promotions
On-site, virtual and industry event meetings with existing customers

What You’ll Need to Succeed:

Customer-focused with a keen ability to form long-lasting mutually beneficial business relationships
Goal-oriented and motivated with a verifiable track record of success as an account manager
Excellent strategic account planning and forecasting skills
High degree of customer service discipline, professionalism and integrity
Extroverted “people person” with excellent communication skills and ability to engage effectively at all levels

This is an in-office position working out of our Atlanta GA office

Annual compensation is $75,000

Required Qualifications:

4+ years ofcurrentB2B account management experience
4+ years of successful B2B sales experience
4+ years of experience (power user) with cloud-based CRM and Sales Enablement software (Zoho, NetSuite, MS Dynamics, Salesforce etc)
Degree from an accredited college or 6+ years of progressive & relevant professional work experience
Experience in Retail or Restaurant industry is a STRONG plus

Benefits

Benefitsinclude a401k, medical, dental, vision, long & short term disability, life insurance.

We havepaid holidaysthat start immediately and aPTOplan that is based off years of service.