Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests.

Your mission:

Should you decide to accept it...

The Associate Director of Sales knows having many talents within the same industry leave naysayers envious. Part people manager, part salesperson, this unique hybrid puts the M in multi-tasking.

Using their tenured experience in the hotel sales arena the Associate Director of Sales will develop Group and Transiet business to meet revenue goals as their expertise dictates. They are the leader of the pack with client relationships and community involvement and are an exceptional collaborator within all hotel departments.

The Associate Director of Sales leads, trains and co-manages the Sales Manager(s) and/or Sales Coordinator(s). They also are the “partner in crime” to the Director of Sales & Marketing building revenue goals and budgets, establishing sales strategies and focusing the sales and events team to book the most profitable hotel events.

The Nitty-Gritty:

What exactly you will be doing...

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Associate Director of Sales is responsible for developing targeted business to achieve revenue goals. They set a high bar for the team by booking the highest quality business and motivate all to do the same.

The Associate Director of Sales is cool under pressure and specializes in problem solving (especially when it comes to people management). As a titan of the industry they are involved in networking organizations and a proud representative of Virgin Hotels. Through their untouched relationships they have a pulse on supply, demand and market fluctuations.

Exciting tasks include developing and executing strategies to increase customer awareness, assisting in the creation of annual sales goals and monthly sales productivity, 1:1 rap sessions with the team and target accounts. The Associate Director of Sales has unrivaled leadership and a creative energy that leaves the team enthused to come to work each day. A head for statistics, reportings, and analysis will only heighten success of you and your team.

We live to learn. The Associate Director of Sales is open to developing their professional selling skills through Virgin Hotels organized training programs. They also assist in weekly training refreshers and are a role model for the up and comers. This position was developed to prepare for future roles in sales leadership. So with a development plan in tow the Director of Sales and senior leadership in the hotel will guide them.

Now back to biz, which is still the main focus in this role… We believe live is better than scripted and are looking for those who love hotel sales. To be considered, you must be a self-motivated rock star who is organized and thinks a little differently. We like to call it, the Associate Director of Rainmakers.

What qualities are we looking for?

You’ve got skills? If you can perform the following, then you have come to the right place...

Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing team.
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Creativity and innovation are essential!
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent customer relations, communication, presentation and organization skills of utmost importance
Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to enthuse and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service

Background must-have:

Current, legal and unrestricted ability to work in the United States
Candidates must have previous hospitality experience, preferably in the luxury lifestyle segment.
Minimum 3-5 years of previous sales as well as supervisory experience
Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
Proficient in MS Outook, Word, Excel and PowerPoint; expertise Salesforce Delphi a plus