The Systems Manager provides all computerized support to the operation of the firm’s office. The position is responsible for analysis, recommendations and implementation of any automation functions in the firm’s office including, but not limited to, the network, accounting, litigation support and databases.

Primary Responsibilities and/or Essential functions:

Responsible for the operation and maintenance of all computers used in the law office. Plans, directs, and organizes the activities of the computer room and its computer systems, including administration of the network operating systems and any other computer operating systems within the law office such as accounting.
Provides ongoing support for all applications programs as they are approved for purchase by the law office.
Maintains records and provides documentation for computer methods, programs, systems, hardware and software sufficient to provide effective management reports.
Keeps abreast of new equipment and software and makes recommendations regarding upgrades and improvements to systems to maintain at peak performance.
Ensures efficient and secure communication links with clients and other WG&M offices via e-mail/internet.
Effectively collaborates with New York and regional offices to maintain all aspects of the Network Structure; troubleshoot and repair as needed.
Manages and implements all software and hardware upgrade projects by collaborating with all levels of Weil IS (across various departments).
Manages the local Office computer, network systems, phones and Audio Visual
Manages local HelpDesk team to provide day-to-day in office and remote support in person, via phone, by email, and/or through remote software (Bomgar & Zoom) efficiently, promptly, and thoroughly to the customer’s satisfaction.
Collaborates with local office personnel and attorneys to ensure IS needs are met and training is provided as requested and needed.
Works with NY AV to maintain & support all AV related software and hardware, conferencing, presentations, and Zoom telephony. Responsible for maintenance and upgrades of conference rooms and related facilities within the office.
Responsible for local office IS Asset Management to deploy, maintain, and support all IS systems and equipment; schedule and dispose of end-of-life devices. Accurately maintain records through IS databases.
Manages local IS department budgets and forecasts. Manages resources within approved limits. Responsible for the procurement of locally obtained, IS-related items.
Works with Procurement and Information Security to on-board new vendors, facilities, office committees’ projects and events.
Participates in and facilitate local, regional, and global IS general, project, and departmental meetings.
Any other responsibilities or other special projects as assigned by management.

Knowledge, Skills & Abilities:

Associates or Bachelor's degree in a computer or technology related field or equivalent experience.
Five plus years of progressively responsible work experience as hardware or software project manager in a position involving supervision of subordinates, project coordination, management interface, and working with outside vendors.
Locate, diagnose and repair problems on a timely basis, both hardware and software. Relocate and change computer equipment and cabling as it becomes necessary. Repair hardware within and coordinates other repairs as expeditiously and economically as possible. Collaborates with outside service groups.
Technical skills and ability to operate, support, and manage a small to medium data operation, including knowledge of hardware, operating systems, DBMSs, spreadsheets, word processors, and communications packages currently in use.
Interpersonal skills necessary to supervise staff, facilitate individual and group meetings to define software requirements, and train staff on system operations with ordinary courtesy and tact.
Interpersonal skills necessary in order to communicate in person, by e-mail and by telephone to provide information with ordinary courtesy and tact.
Ability to recognize and solve business problems, including data entry errors, hardware failures, policy adherence problems, data collection errors, and to analyze work-flow and system requirements in order to help formulate procedures and policies.
Ability to transport, install and maintain electronic data-processing equipment such as micro-computers, laser printers, modems, and wiring panels, including component (circuit board, disk drive, power supply) installation. This requires occasional transportation of devices in excess of 70 pounds and lying, stooping and bending in order to fully install various pieces of equipment.
Work may require more than 40 hours per week to perform the essential duties of the position; may require irregular hours.

Estimated Salary Range: $160,000 - $170,000

Compensation decision within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications. This position is bonus eligible.